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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
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Resolved! Roaming data usage

Hi. I'm trying to see how much data I've used while roaming abroad. The smarty app only seems to show total data used (while in UK and EU) . Can I isolate data used while roaming? 

Wi Fi calling support?

Looking at the devices supported for the wi-fi calling feature, many of them are pretty dated (going back to 2018), which means finding one new is pretty difficult.  Has anyone had any luck with getting a newer handset working?  Is there any need for...

Online notification not working

I've had my new SIM and since I put it in all my online notification isn't working at all from ring door bell and life 360 to see daughters location absolutely nothing and I've left sky mobile for a better deal wish I never did and all they keep sayi...

Data Sim

Hi, I have a smarty data sim in a GlocalMe WiFi hub in my motor home in Spain. I was expecting it to work ok upto the 12GB use allowed, but the hub is telling me that the chip is not activated/unrecognised? Any advice would be appreciated.☺️

About my SIM

Good Morning,l inserted my new SIM in side my since 14 of June 2023 this Month, and informing me that it will start working on 15 June 2023 the next day but as l am texting this to you,my SIM is not working, showing No Service and on the SIM Showing ...

Can’t use my add on data

I’ve got £20 in extra add on’s to enter daily competition  but I only get to use it once , after that my attempts fail  why is this?? please advise me if I’m doing something wrong 

number issues

hi I recently joined smarty from o2 and transferred my old number over.i am finding that any new contacts i am texting are getting the smarty sim number i got before i transferred??

WiFi calling requires signal?

I often have no signal at my new house. Not a sausage. WiFi is great, though. The problem is that if I don't have at least one bar, my phone won't even try to make a call. So long as I have a bar, it'll use WiFi calling and all works great. My impres...

giddie by SMARTY Pioneer
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