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Forum Posts

Crossed lines mobile to landline

Hi, I called my dad earlier this week on his landline, but there was no dial tone or ring tone and the call did not connect.  Ever since my dad has been receiving calls from my mobile, even though I have not called him since and there are no further ...

What's going wrong with my account

Have a smarty card to use for just unlimited broadband. And only needed when at holiday home. Reset and paid and and showing on bank statement but accout still sleeping. smarty want me to pay twice to log into account.  Getting on my nerves now. Neve...

Caribbean use abroad

Couldn’t use my phone in the Caribbean..did all changes to my phone as smarty showed on the app …any other reason why it didn’t work???

Refund my money

Smarty withdraw money from my bank card 2 time please refund my money as soon as possible thanks 

Contract Termination

Hi There,Can I please have the Add on data refunded to my card please?Also, coming January 4th, I would not like to renew my contract thank you for your responseNadine

EU Data Pass?

Hi, I am currently in Finland. 3 days before leaving, I purchased a Smarty unlimited data sim to use here, believing I could activate a 3-day EU data pass add-on. This is the website text: “On a 30GB plan or above? Heading on holiday in the EU? Then ...

garmcqui by SMARTY Rookie
  • 1966 Views
  • 2 replies
  • 0 kudos

Is it possible...

To buy a cable that will mirror your phones screen, usb c to usb (a) port in a TV, I can't mirror/cast to it as Xiaomi doesnt seem to work with Chromecast..

leedorney by SMARTY Teamster
  • 603 Views
  • 0 replies
  • 0 kudos

If i...

TopUp via paypoint and am in a plan, will the money be taken out of the balance?

leedorney by SMARTY Teamster
  • 766 Views
  • 0 replies
  • 0 kudos

Resolved! Rewards

One areas to evolve the community and encourage involvement is community rewards. Can be credit on their account or bits and free bits you have lieing around  

Wardysays by SMARTY Teamster
  • 2179 Views
  • 4 replies
  • 0 kudos

Forum

Used to be on the giffgaff network and used to love the forum and the idea of helping other within the smarty community.Having recently ended my contract with EE and moved to smarty signal and customer service has been great.Hopefully I'll be staying...

New plans

Have a plan Then I see a better planBut it's not on offer in my appHow do I get it