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ben1
SMARTY Maverick
Joined 04-09-2023
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Re: Being asked if i want to keep new smarty number or transfer old number after 9 months
Just to give you all an update MN_1869851 MSF I eventually contacted the chat support on the website and after they asked me to log out and log back in and I informed them I had the issue for 5 months, they went to another team, did some technical stuff and then when I logged out and back in again it was fixed and not there.3.1KViews0likes1CommentBeing asked if i want to keep new smarty number or transfer old number after 9 months
I don't want to select wrong option and lose my number but I need to select an option and confirm choice to get rid of this question on my dashboard. I've been with SMARTY since September 2023. I moved my number from previous provider with me. Now my dashboard has a box saying: we noticed you activated your sim. Do you want to bring your phone number to SMARTY? Option 1: yes bring my number. We will bring your number by end of day on 08/07/2024 Option 2: no keep new SMARTY number. You can bring your number later from account settings. I'm worried either option might be wrong and lose me my number. I already brought my number, so what number would they be bringing under option 1. And I want to keep my existing smarty number which is the number I already brought. Which option to pick?Solved3.6KViews1like7CommentsRe: Difference between £20 unlimited voice plan and £6 5GB data plan with unlimited voice minutes
Thanks MSF - can't believe I didn't realise that, it's so obvious now you said it. Reading the plans fresh and it not saying anything about a data amount on that plan had me confused initially though! Thanks!3.2KViews2likes1CommentDifference between £20 unlimited voice plan and £6 5GB data plan with unlimited voice minutes
Hi I'm new to SMARTY and just getting my head round the different plans. Am I missing something here, what is the difference between the £20 unlimited voice plan, which has unlimited calls & texts and the £6 5GB data plan which also has unlimited calls & texts. Why would anyone but the unlimited voice plan? Thanks!Solved3.2KViews0likes3Comments