Forum Discussion
ben1
04-07-2024SMARTY Maverick
Being asked if i want to keep new smarty number or transfer old number after 9 months
I don't want to select wrong option and lose my number but I need to select an option and confirm choice to get rid of this question on my dashboard. I've been with SMARTY since September 2023. I m...
- 05-07-2024
ben1 It does sound like a glitch.
As we are community forum members like you, we cannot access accounts.
I think that you need to web chat with Smarty Support and explain very clearly that you are happy with the number on your sim and have already ported in a number when you joined. I've just checked and my dashboard does not contain any such box.
MSF
05-07-2024SMARTY Guru
ben1 It does sound like a glitch.
As we are community forum members like you, we cannot access accounts.
I think that you need to web chat with Smarty Support and explain very clearly that you are happy with the number on your sim and have already ported in a number when you joined. I've just checked and my dashboard does not contain any such box.