Recent DiscussionsPause plan, restart on same contract? Hi. Im due to pause my plan for a month as i am abroad for that time. When i return, can i restart the plan on the same contract in January. I currently get the unlimited data offer for a 'discounted...Smarty sim not working in Australia Very disappointed that my Smarty Sim is not working in Australia. Didn’t realise, before travelling, it would be a problem and surprised when I got to Australia that I could only get an SOS mobile c...unable to activate replacement sim as no email attached to existing account Hi, I have a group account and one of the members has lost their phone. I have a replacement phone and ordered a SIM card, this has arrived but we cannot activate it as we can't log into her smarty ...Nokia C12, VoLTE compatibility I have a Nokia C12, I have checked all the options for VoLTE compatibility on the Smarty website and it states it is compatible. But it doesn't seem to be. Smarty "customer support" say it isn't. Whe...Demand for an extra month's fee to take up new offer. It's stated "You may see a £1 ‘Active Card Check’ on your bank statement" to take up a new offer. Instead I'm asked to confirm to pay a full month's charge through the payment processor a couple of d...SIM "lost" by Amazon. What to do please? Mistakenly activated SIM in app a few minute ago (sigh...) though I haven't actually received the SIM. Is that why I can't see an option to order a replacement, or have I missed the option somewher...Internet Hi. Whenever I leave home, I can never get internet connection? Is it possible to get my old number back? I’ve gotten a new number a few weeks ago but I’ve been permanently logged out of a Microsoft account linked to that number and I need to access it I have the number if I need to give it but if I cann...Paypoint barcode Why can't I get barcode for paypoint on the app but only when I sign in to website only?? MOBILE SHUT DOWN I purchased a mobile and from day 1 it shut's itself down, you have to restart it. I thought it was something I was doing as I am not very Tech Savy. 3 months in and its getting worse shutting down 5...
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Newest topicsPause plan, restart on same contract?unable to activate replacement sim as no email attached to existing accountNokia C12, VoLTE compatibilityDemand for an extra month's fee to take up new offer.SIM "lost" by Amazon. What to do please?Internet
