BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Saw a TV program last night. It said we should protect our SIM card with a PIN number. I don’t know what this is. Can Smarty help?
Under "Your add-ons" on the dashboard it shows nothing.I need my phone for work but it's another 17 days until the next plan starts.
I need to get a big basic mobile handset for my mum. On Amazon it says it is not compatible with Smarty SIM -is this true?
After bouncing around a few operators, now on Smarty and extremely happy so far.Runs like a rocket in UK, good reception (so far), price is great, setup/number-porting smooth, 12Gig roaming in EU is more than I'll ever need - only thing spoiling my c...
How do I change my name in my account?
The signal quality is very poor especially indoors. Have to keep moving around to get best reception. Still I guess that's the price you pay for cheap.The upside is your only in a contract for a month. So can review and see if things change.
Hi all I am moving from Iphone to Androidhow can i move whatsapp chatshow do I move photos from icloud?And how do I do the above, do i get a sim card from smarty for my new phone and use that temp number to port everything over and then ask smarty to...
Is there an actual phone number I can call to speak to someone to find out why my SIM card doesn't register on a network?
My Smarty account expired. I'm considering re-joining. It seems as though my original SIM is de-activated.Do I have to get a new Sim or can existing one be re-activated?ThanksWill
As a very low Smarty user, going to Europe in March, i will use the service more, what are my options ?
This probably sounds quite ridiculous but I'm very new to this kind of network and have no idea how it works 100%. I read something in the summary when I activated my account about data, texts and minutes being suspended when you turn off auto renew....
This isn't possible on the website and many hours of chat 'help' have left me understanding why Smarty is so cheap. I'm sure the person does as good a job as possible in the circumstances - I suspect they're just having to deal with far too many peop...
Following the help sheet for group owner to change on of the groups numbers as below. If you're a Group Owner, you'll need to log in to your dashboard, and select: Menu > Account settings > Your number. It does not display like the help text and I ...
Hello,I'm currently on the 50GB for £10 plan.I've now seen that Smarty are offering 60GB for £10.How do I move to this plan or is it only for new customers?I did check my account but didn't see this plan listed.Thanks,Pete
I put 20 pound on over 5 hours ago and I am still without Internet,texts or calls. Im now round at a neighbours just to use her phone to call my daughters paediatrician about concerns with her brain injury. I've never known it to take this long and o...
I have done a add-on top up but cant see if is active or not
I would like to change back to unlimited for 16 a month please
Hi AllNumber port has only part completed (can dial and text outbound but not working inbound). Can anyone confirm if port should have completed by 1700 or can it take up to midnight??Thanks
Hi,I’d like to view the call history of a number on my plan using my computer and not through the phone. Can anyone point me in the right direction? I’m not having a lot of luck so far!Thanks so much for any help.
