BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
HiI recently switch to smarty and used a pac code to transfer my number. It took a couple of days but when it completed, I got a text saying your transfers complete but address to a different name, yet on my smarty profile it was the correct number. ...
Hi - apologies if this is in the wrong place My phones renew every month on the 2nd and both payments were taken as usual but for my main phone payment has been taken and put as a credit instead of paying my bill?? So now my phone is suspended and I...
Hi, first post here, so probably missed a trick or two. I only use Smarty for data with a 5G boxAccess to email is limited, so is access to the SMS feature of the 5G box, I would like to be ableto nominate my second mobile as a confirmation code rec...
Testing that I can now post. Lots of email vefication issues
I came onto the network about August I think last year...and I know a lot select them due to network coverage, I did this and it was what a friend was on but has since moved back to Vodafone. I was on Giffgaff/O2 and moved house and the coverage wasn...
I have an unlimited data packet using a mifi. I want data in the eu please
I have two phones under app when I log in it sends a verification code to my other phone.how do I change this so it comes to phone I'm useing
I’ve been looking into the best way to make devices around the house (Phones & Tablets) safe for my child to use. E.g., Blocking explicit content. I thought I’d share these step-by-step on how to do it, in case anyone found themselves in a similar...
Can I pause (put on hold) my current plan? I have removed auto renewal but I still have 28 days left on my plan and would like to pause it. I got a date only sim but the 5G router I have, only gives me a fraction of the possible speed. I’m currently...
Does anyone know why the purchase page on main website is just "hanging".
For some reason my TP Link box wont connect to the internet despite my SIM card being activated. Does anyone know why this might be? Thanks in advance.
I have a new phone with sim bought from shop. How do I activate it?
I need proper help as sort using my phone abroad?
I am about to change from a Motorola G6 Play to a Nokia C21 Plus. I simply want to transfer my number and Smarty account to the new phone. Can you please advise me what I have to do and whether I will need a replacement SIM? New phone is dual sim but...
Hi, anyone noticed a reduced phone signal in the LS27 8 area? Over the last 10 days I have noticed a drop in mobile phone signal indoors compared to what it was before.
Im new to Smarty and i've made a mistake setting my daughters account up. I have ordered and received a smarty SIM for her and have transfered her old number to it. Can I now her add her to my group with an under 16 profile? I see now I should have o...
Im at a loss with a sync error on my phone using google calander. I have tried all the suggestions i could find on line. some my phone was not able to do and the final solution is contact internet service provider. has anyone else had this problem a...
I WONT ADD A FRIEND. HIS PHONE AND HIS E MAIL I SEND YOU BY YOUR CHAT.
Hi thereI transferred yesterday, inserted new sim and pac code.Got email today saying number not transferred, is this because I put the new sim in too soon?How do I rectify this please?
