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Stolen phone
My wife’s phone was stolen on holiday which has a group smarty sim can I be sent a new one keeping her old number?
DavidBun_454176
08-04-2026
Customer Support
Network
Replacement SIM
1View
0likes
0Comments
Unable to switch phone number
I have 2 active Smarty SIMs and I now wish to change the phone number on one of them, however, when I log onto my dashboard it only records the number of the other phone that I do not wish to change....
PeterSm_2417371
08-04-2026
Customer Support
6Views
0likes
1Comment
esim not supported
6th april i purchased a £20 esim to find out my phone dont support esim i even gave code fo my number to be brought to smarty . i need a actual sim so can someone contact me please
DanielM_4080409
08-04-2026
11Views
0likes
2Comments
My New SIM hasn't arrived
Ikeep getting emials to complete set up but with no SIM I'm a bit stuvk
Benolio
08-04-2026
Customer Support
Plans
Replacement SIM
15Views
0likes
2Comments
Phone to Work!
Hi All, this is my last ditch attempt to try and get some help! I went live on 26th March 2026 and today’s have still not been able to get my phone to work. I don’t understand why it doesn’t work ...
AndySho_4036248
08-04-2026
34Views
0likes
3Comments
Pay my bill
How do I pay my bill directly in dashboard, my automated renewal fail. Thank you.
Solved
RobertN_2012675
08-04-2026
12KViews
0likes
14Comments
Day 24 IMS REGISTRATION - AUTHORISATION NEEDED
I joined Smarty in February. In a few days time it will be one month being with Smarty. During that time no problem with data. I am on an unlimited plan data, calls and text. Not getting call...
TaibatC_3755114
07-04-2026
Activation
Data
Network
Wi-Fi calling
65Views
0likes
6Comments
How does refer a friend work
Solved
DarrenL_1614083
07-04-2026
2KViews
0likes
2Comments
New customer. Sim not working
My Smarty Sim isn’t working in my 4G router. Why? I bought this sim as a backup to my broadband as it’s intermittent at the moment. I have put the sim in my 4G router but it says no Internet? Have I ...
SamPeel_4081524
07-04-2026
14Views
0likes
1Comment
Payment
Hello, why do you take my payment two days early? Please can you help!? Thank you.
DarylMo_3587513
07-04-2026
11Views
0likes
1Comment