Chats & Hacks

Recent Discussions

Leaving SMART and coming back within a month
Hi SMARTY My husband decided to leave SMARTY as the Wifi calling toggling was losing calls - his number was an additional plan on my account in my dashboard. He has done so - but the other networ...
Jacquel_2528093
07-07-2026
86Views
0likes
5Comments
Buying add-on for EU in addition to using 12gb data allowance
Hi, I've searched for an answer but haven't found anything that specifically answers my question. My daughter is going to Italy tomorrow and so will have her 12gb data allowance to use. As she is...
Roscoe_3368388
07-07-2026
Add-ons
Roaming
6Views
0likes
0Comments
Trying to make +44 uk call whilst in the uk but message saying not part of my data plan
I’ve tried to call a +44 uk number whilst in the UK and it won’t connect. I get a follow up txt from smarty saying that my data plan does not support international calls. How do I resolve this and g...
LynseyM_4185495
07-07-2026
6Views
0likes
2Comments
Only Getting Incoming Calls
Hi, I have my new Smarty Sim in my phone, with my new PAC Number, but I can only receive incoming calls. Outbound calls "sorry cant connect call" So I'm wondering have I ordered the wrong Sim, have ...
StevenP_3066945
07-07-2026
15Views
0likes
1Comment
Roaming
I use my sim in a HUAWEI 4G router pro 3 in my campervan. It works well in the uk. I’m now in Europe and can’t figure out what I need to do to get it to work. I’m not a good tech person so will need ...
EricPye_958317
07-07-2026
Roaming
26Views
0likes
3Comments
Can't make/receive calls?? Not necessarily a network problem!
There are a LOT of customers posting in the Community that are having problems making/receiving calls on their device even though it has the 'capablility' of connecting to VoLTE/4G Calling and WiFi C...
Decembersangel
07-07-2026
3G Switch-off
Network
VoLTE
VoLTE Compatibility
4.7KViews
2likes
6Comments
Mobile data not connecting
My mobile data does not appear to be working, I cannot load pages or websites. It was something to dobwith DNS, I have not changed these settings. I have an android phone.
MikeRob_1971545
07-07-2026
12Views
0likes
1Comment
automatic payment - where is the discount offer?
I was about to set an automatic payment but I was expecting to pay £6 monthly while it show £7 (no discount)...so, I stopped at the very last step to get some confirmation. On a quick websearch it se...
Brodo
06-07-2026
14Views
0likes
1Comment
Hello I ordered new esim but I still not get it
Hello I ordered esim but I don't received
erwerwr_4214466
06-07-2026
8Views
0likes
1Comment
Very recently closed account / lost number
Hello and sorry for bothering you, I made a mistake and thought I still had some of the 40 days left to keep my account open. I realised a couple of days later after it was closed that I was wrong. ...
MarkT_645237
06-07-2026
Activation
17Views
0likes
1Comment

Forum Widgets

Recent Discussions

Leaving SMART and coming back within a month

Buying add-on for EU in addition to using 12gb data allowance

Trying to make +44 uk call whilst in the uk but message saying not part of my data plan

Only Getting Incoming Calls

Roaming

Can't make/receive calls?? Not necessarily a network problem!

Mobile data not connecting

automatic payment - where is the discount offer?

Hello I ordered new esim but I still not get it

Very recently closed account / lost number

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Newest topics

Buying add-on for EU in addition to using 12gb data allowance

Trying to make +44 uk call whilst in the uk but message saying not part of my data plan

Only Getting Incoming Calls

Roaming

Mobile data not connecting

automatic payment - where is the discount offer?