Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I paid you £20 and you say I would be able to access my internet within 30 minutes **bleep**
I cancelled my account, you have charged me again, please refund, I could not connect the sim to my router
Hi, I'm new to Smarty and would like to use emoji's in my texts, it distorts them. Is there anything I can do to use them. Thanks in advance
I would like to change my plan for lower how can I do it and what will be the offer as I see competition on lower plans is much better
The data connection doesn’t seem to be working. I have over 10mb but the signal only picks up 3G and gives message to switch roaming data on. Which is on. Any ideas how to sort.
My daughter is going to Kenya for 2 weeks - do I need to do anything to enable her phone to text/make calls etc? Thank you
Hi I can’t get my roaming g data to work , I’m currently in Tenetife, which is classed as Spain
my next payment plan not showing correctly says im on previous plan but smarty have took £20 for the unlimited but not reset app to show this instead showing previous plan which was £6 ,is there a time on reset day that the app updates ?
I recently switched from sky mobile to smarty i’m using a iphone 13 but 5G doesn’t work and i’m stuck on 4G and it is extremely slow
Is the service down as cant send any text messages?
Lyft app won’t connect - the 6 digit code won’t connect through - the message says that my phone number is not supported. what can I do?
I'm afraid after only a week I will be leaving Smarty. The bundle value seems fantastic but I can see why it's so cheap. It can't be used due to the dreadful signal availability.I live in South Cumbria. At home the signal checker says good 4g indoors...
Hello! I had an email from Smarty with an invitation to renew my plan where I would be on the 30GB plan at £5/month for 3 months before it reverts to £10.When I log in using the link that's been provided and follow the instructions from the email it'...
I can't send SMS but I can revive
Hi I’ve been using Smarty for about 4 years, travel to Spain a bit and never have problems with connectivity, my partner has just joined on my group plan but isn’t getting any signal, is there a setting she needs to change?
I can't text anyone on the 02 network . They can text me .
