I currently have a 3Gb money-back monthly plan which is only used in a data device, so I would like to switch to a data-only plan. On my dashboard the 'Change Plan' link only gives me the option of other Money Back plans or regular Voice Plans. Is it...
Have a monthly 3GB plan for backup in case main internet is down. Just used up the full 3GB for the first time. Not clear what happens once the allowance is used up - does data connection stop working completely or does it continue to work and I get ...
@MSF - thanks for the suggestion. I was hoping there was a simple answer before I get into a protracted online chat about this but I will give it a go before trying the new sim option.
That's exactly the issue - the Manage Plan link under the dashboard view only offers me voice/data plans. So maybe there is an issue with the way my account is setup (I have had a sim for a few years). There is also a separate Manage Plan link under ...
Hi Steve - thanks for reply. Yes, the current voice/data plan has a couple of weeks remaining - I don't mind it switching after the current plan ends but while I can see the Change Plan link (I am on auto-renew), I am not offered the data-only plan o...
@JJP2 thanks & that is something I considered but the rate at which 3GB was consumed (home worker, video conferencing and probably work laptop doing background updates as well), meant that the unlimited for a short period feels like the better option...
@Chalkychap & @MSF - thanks for your quick replies. Not aware that I had any credit on the account, so I think I didn't lose connection as I just got lucky (maybe there is a bit of a lag in Smarty's systems monitoring usage) & then bought one of the...
