I've only been registered with SMARTY since Saturday morning, but every time I start my browser to access their site (dashboard or community pages), it insists on requiring a verification code which it sends to me via TXT message. What's annoying abo...
Just got my new SIM and activated it. Got the relevant emails and TXT messages confirming it, and have the operator name at the top of the screen on the phone. Extremely disappointed to say the least. Before I signed up, I checked the map for coverag...
@Natalie_2037612 sorry, but a bit late to the party. The previous post was to be last post on this debacle. I tried cancelling my contract 3 days after activating the SIM, and well with the 14 day grace period, but SMARTY 'refused' to cancel it. This...
And the final post on this debacle. AVOID this company at all costs. They do NOT abide by their 14 day grace period, and use every excuse under the sun. A total of 4.5 hours using their chat system, and it's same old excuses, time and again. Pathetic...
Continuation of the above message. Back onto their chat system waiting for someone to sort this out, which basically means I'm stuck in the house until the mess is dealt with.In the meantime, I've just discovered that just logging into my dashboard i...
So I finally get back to my previous provider, and I'm still having issues with SMARTY. In the past hour, I've received 5 emails and 5 TXT messages from SMARTY saying that "there's been a technical issue porting your number". I've been on their chat ...
As @MSF stated, it's because you're using two devices. In theory, in your case you've been using two devices, so you need to tick the box in the second device, so that it remembers the 'browser for 90 days'. I say in theory because it won't work for ...
