Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
After nearly 30 emails/messages with different Smarty personnel, I find myself £12 out of pocket! They wont refund me £12 for a new sim for my partner that never arrived and on trying to activate a 'replacement' the sim was listed to a different numb...
I have activated my sim and after a couple of days have found a full screen message on two occasions appearing to be from Google. I then have to deactivate the sim and replace it. Having gone through the preceding moves, I can use the phone and the m...
Do I get charged loads for using my data in Egypt
Hi can anyone helpi am new to this phone, my new number when rung gives a voice. Mail answer that the number was unavailable any help appreciated Linda edwards
I changed my network from Giff Gaff to Smarty due to WiFi calling. I ported my number over from Giff Gaff which has been successful however if I go into settings > phone it says my number is the smarty number and not the ported number. It is now t...
Hi, I have been charged twice during the last 8 months, the payments appear in my PayPal but not in Smarty’s dashboard and I can’t get help in the chat. Can I talk with someone willing to see proof of payment from my autorenew service? I’ve had to tu...
Hi I have changed the settings in mobile network per your note and also enabled roaming but I still cannot connect to the network in Dubai
Hey folks I've been with smartys a few months not can't fault it at all Is there a reward system ?Whatever data you don't use can you get miney back if that makes sence Many thanks
I broke my new sim which has £20 unlimited on it can I transfer credit onto new sim?
I received an email confirming activation of sim and number swap but I'm not able to make or receive calls, send or receive messages and have no Internet access.I am only able to hot spot or connect on WiFi.
I have a monthly plan for my oldest son which I pay for from my bank account and use my own email account, it renewed yesterday. I would like to add another plan for my other son who is getting a phone on his birthday on 29th Oct. What is the best w...
Every other call I get the caller complains of it cutting out and not being able to hear me even though its fine at my end and signal strengh is ok (different locations), I've been told the network can fix this with a reset at their end so could some...
5G is working on my phone but when I use my phone as a hotspot the 5G start freezing and loses connection WHY IS THIS HAPPENING this has to be something to do with smarty BLOCKING US from being able to do this, this isn't just on my phone but my mums...
I have just joined Smarty 26/10/23 activation took about 30 seconds, and once placed in my device I was up and running in about 2 minutes, all I can say is great things come in small/smarty packages
Every day it’s taking longer and longer to connect devices to internet. So far today I’m at 2 1/2 hours and still not connecting
Hi all, I’m new to Smarty, recently changed from EE, ported my original number etc.I use a +33 number to access a security gate and it doesn’t work anymore, I get a recorded message ‘You are not registered for this service’. I’ve added £5 of credit ...
So I purchased a £12 plan with 100gb sim around 3 weeks ago, but not yet activated the sim, (I was planning to activate in 3 or 4 weeks) I, can't see the £12 plan now, is that no longer available?But as I've already purchased this particular plan is...
I just done 2 months with smarty & in the last week the second month all of a sudden my connection has become like I'm living in a third world country the connection quality is so bad always taking long to downloading if it gets around to it & for ev...
