BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Can I start my package early, if I use all my EU allowance ?
How much date left
Hi, I have just joined Smarty 10 minutes ago i would now like to move to two kids. How do i do that and link them to my account as they are both under 18 and i will be paying?Thank you
Not the 1st time Smarty took my money but hours later still no internet connection
I paid you £20 and you say I would be able to access my internet within 30 minutes **bleep**
I cancelled my account, you have charged me again, please refund, I could not connect the sim to my router
What Number do I have to dial to retrieve Missed call phone messages
Hi, I'm new to Smarty and would like to use emoji's in my texts, it distorts them. Is there anything I can do to use them. Thanks in advance
I would like to change my plan for lower how can I do it and what will be the offer as I see competition on lower plans is much better
The data connection doesn’t seem to be working. I have over 10mb but the signal only picks up 3G and gives message to switch roaming data on. Which is on. Any ideas how to sort.
My daughter is going to Kenya for 2 weeks - do I need to do anything to enable her phone to text/make calls etc? Thank you
Hi I can’t get my roaming g data to work , I’m currently in Tenetife, which is classed as Spain
my next payment plan not showing correctly says im on previous plan but smarty have took £20 for the unlimited but not reset app to show this instead showing previous plan which was £6 ,is there a time on reset day that the app updates ?
I recently switched from sky mobile to smarty i’m using a iphone 13 but 5G doesn’t work and i’m stuck on 4G and it is extremely slow
Is the service down as cant send any text messages?
Lyft app won’t connect - the 6 digit code won’t connect through - the message says that my phone number is not supported. what can I do?
