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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
  • 41287 Views
  • 495 replies
  • 7 kudos

Possible split port issue

Hi, it's been several weeks since porting to smarty.My signal has not been great but I've discovered I'm not getting landline calls at all.Customer service keep going in circles with the technical team who are saying no timestamps for the landline ca...

Awful customer service

What a joke smarty have become. Mon a chat for 1hr and 15 mins and now the advisor is ignoring each and every request for a response. just embarrassing. 

Any update back from them as yet

Hey guys has there been any futher updates from three themselves on outage we had the other of any further Compensateion we would get back As far  as am aware there there wanting  people  to fill out Compensate forms  that takes up to 7 days to here ...

Raymondc by SMARTY Maverick
  • 919 Views
  • 2 replies
  • 0 kudos

Data only sim identification

I've received what appear to be two identical sims for use in a phone. I expected one to be identified as data only for use in my router. Am I overthinking, and does it just depend on what I put in each device and activate for the sims to know what p...

No Caller ID issue

Is there a way to unblock calls that have ‘No Caller ID’? The NHS scheduled a call with me and as the caller is calling from a home office, they have withheld their home number. As a result, their call does not come through but comes up as a missed c...

Data Sim identification

I've received what appear to be two identical sims for use in a phone. I expected one to be identified as data only for use in my router. Am I overthinking, and does it just depend on what I put in each device and activate for the sims to know what p...

Signal

Anyone experience zero signal. Both my wife and I have zero bars all of a sudden. 

Resolved! Hmmm help lol

No over night over night updates for customers  .... arghhh  what's going on 

Raymondc by SMARTY Maverick
  • 1485 Views
  • 3 replies
  • 0 kudos

Area congested, Engineers aware and trying to fix

New SMARTY customer, not a good start at all with awful 4g speeds Ported over my number today 4th December, put the Smarty sim in, first thing i noticed was only showing 4G when my previous network I would be on 4G +. So i did a speed test got, 7.91 ...