BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi, I've recently signed up for Smarty with the 4gb Voice, Text & Data plan for £6, but soon after signing up i can now see the 4gb package is available for £5. How do I go about changing price plan to the lowest amount because I'm seeing no option f...
Entered old number and PAC code - not being accepted. Checked and re-checked!Can't find a number to chat to a human being either by voice or keyboardHELP!!!
How can I log into my sons account without entering the security code it sends to the mobile by text or email. He has lost his phone and I can't log in to cancel to the recurring top up without entering the code
How long does it take?
Can anyone else replicate this issue. On Google earth when using smarty on any device, zoom in with 3d buildings turned on. Move around quickly and the bottom left percentage dial will display. You notice eventually it gets stuck at 29 percent. Speed...
WIFI calling not available on Honor 70 5G despite it showing on the list of compatible phones. Webchat just now with customer service says "back end team" are working on it but not estimated time for any update. New phone bought because of stated c...
Hi,I would like to retrieve my PAC code. Wanna keep my number and move to another provider.Where do I put a request for this?
On currently 30GB per month at £10 pcm. If I switch to 100GB at £12pcm do I get a new SIM through post?
Are 5G phones 5G or is it the SIM?Got current 4G Smarty SIM in new phone. Just as slow!Keep changing card into each phone. Am I on same old phone number when I do this?
Hello. We have a smarty card that words abroad in an iPhone. The router in the van works with the EE card taken out of the iPhone. The Smarty card in the router however does not work. So in short we have tested every combination and it all works ...
So with the SIM I ordered, which works fine btw, came a spare one for me to fit in any spare phone of my choice so as to use that phone with Smarty too. Fitted same spare SIM in just such a phone only to get the 'No SIM...' message in the title.Is th...
Is there a place or technique that shows how much data a person has used in the EU?
i have problems to transfer my numbers
My number was ported today and now I have original number when I make calls which is what I wanted but texts still.coming from the number I had with new sim. How do I sort it please
For certain organisations a monthly mobile phone invoice can be used for proof of address. I’m a private citizen so not a businessIs it possible to get a monthly invoice e.g as a pdf?
My friends and family are receiving texts with my new SIM number although I transferred my old number. Any idea how to fix it?
Is there any way i can receive a replacement simcard (old one damaged) without losing the use of phone while i wait for a replacement simcard
Issues now in Manchester with calls and texts
