BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi I can’t get my roaming g data to work , I’m currently in Tenetife, which is classed as Spain
my next payment plan not showing correctly says im on previous plan but smarty have took £20 for the unlimited but not reset app to show this instead showing previous plan which was £6 ,is there a time on reset day that the app updates ?
I recently switched from sky mobile to smarty i’m using a iphone 13 but 5G doesn’t work and i’m stuck on 4G and it is extremely slow
Is the service down as cant send any text messages?
Lyft app won’t connect - the 6 digit code won’t connect through - the message says that my phone number is not supported. what can I do?
I'm afraid after only a week I will be leaving Smarty. The bundle value seems fantastic but I can see why it's so cheap. It can't be used due to the dreadful signal availability.I live in South Cumbria. At home the signal checker says good 4g indoors...
Hello! I had an email from Smarty with an invitation to renew my plan where I would be on the 30GB plan at £5/month for 3 months before it reverts to £10.When I log in using the link that's been provided and follow the instructions from the email it'...
I can't send SMS but I can revive
Hi I’ve been using Smarty for about 4 years, travel to Spain a bit and never have problems with connectivity, my partner has just joined on my group plan but isn’t getting any signal, is there a setting she needs to change?
I can't text anyone on the 02 network . They can text me .
Is anyone else having problems sending text messages???
I have been checking my data useage religiously since last Sunday. Yesterday I had used 1.8 gb of data .. the today driving across spain i had a problem connecting so i selected a different network from the lost becayse the signal was so poor. This e...
Taken me 15 days to figure this out and now have only 15 days remaining on group plan monthly SIM. Can I re-set the date of activation/ payment period to today as its now started using data since I found my mistake 30minutes ago. Thank you in advance...
So this morning I asked for my voicemail to be reset my voice taken off. I’ve never had such a hard time trying to get someone to sort it out. 2 hours in I have up, came back and chatted to another person who literally had not a clue what I wanted or...
What are folks' favourite routers for use with a Smarty data SIM?I will need one for a few weeks. I don't want to spend a fortune but want something that will set up easily and maintain a signal.Brand?Price/performance?Easy of set up and reliability ...
Can I make a call and send a text to Europe from the UK with Smarty on a normal plan?
I activated my Smarty SIM one week ago. After submitting my PAC and mobile my previous provider disconnected my number one week later it’s impossible to find out why Smarty has failed to implement the transfer. Shocking customer service
How long should you wait on your old number porting over from Vodafone? It was supposed to happen on the 24th April and I'm still waiting? I keep getting told its Vodafone's end something to do with their files? Any suggestions?
