Activating a Sim

[KevinEv_2554911]

Hi I’ve tried to activate my sim but smarty thinks I’ve ordered one so it’s now impossible to activate the one I’ve got, is there anyway round this

[Chalkychap]

Alas, the community members here can't look at customer accounts, @KevinEv_2554911. 

Contact SMARTY support online at https://smarty.co.uk/contact. 

To talk with an adviser, just scroll down to "start a conversation" - the advisers work until 8pm everyday.