Forum Discussion
Kill voice mail please
: "Please completely deactivate the voicemail on my account. I want my phone to just ring out so I can see a missed call."
5 Replies
- DavidHa_4034995SMARTY Pioneer06-06-2026
I had a long web chat to turn off voice mail and give the call the longest ring possible
The result now is that voice mail is still switched on but I am unable to access any messages And the call ring length has been shortened
what must I do to get what I request?
- MSFSMARTY Guru07-06-2026
DavidHa_4034995 I do not believe that they can vary the length of the ring time. Only Smarty Support team can arrange to deactivate voicemail, so unfortunately you will need to get back to them.
- MSFSMARTY Guru06-06-2026
DavidHa_4034995 This is the Community Forum and not Smarty Support. You will need to web chat with them to request that.
Please see:
https://help.smarty.co.uk/en/articles/952741-setting-up-voicemail
- DavidHa_4034995SMARTY Pioneer09-06-2026
Finally sorted after two attempts failed
- MSFSMARTY Guru09-06-2026
DavidHa_4034995 Good news !!!