Forum Discussion

DavidHa_4034995's avatar
DavidHa_4034995
SMARTY Pioneer
06-06-2026

Kill voice mail please

: "Please completely deactivate the voicemail on my account. I want my phone to just ring out so I can see a missed call." 

5 Replies

  • DavidHa_4034995's avatar
    DavidHa_4034995
    SMARTY Pioneer
    06-06-2026

    I had a long web chat to turn off voice mail and give the call the longest ring possible

    The result now is that voice mail is still switched on but I am unable to access any messages   And the call ring length has been shortened 

    what must I do to get what I request?

     

    • MSF's avatar
      MSF
      SMARTY Guru
      07-06-2026

      DavidHa_4034995​ I do not believe that they can vary the length of the ring time. Only Smarty Support team can arrange to deactivate voicemail, so unfortunately you will need to get back to them.

    • DavidHa_4034995's avatar
      DavidHa_4034995
      SMARTY Pioneer
      09-06-2026

      Finally sorted after two attempts failed