Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have received a stream of calls from mobile phones + messages asking me to call back + some very rude remarks. As soon as I declined a call another one came in. Have had to change my number as Smarty had no other solution. Has anyone else experienc...
Good morning.I am a little confused by the various add-ons to use my phone in the Carribbean.Basically, I want to call the within the country of Jamaica plus the UK, send text and use data for navigation purposes for a two week visit.Could someone ki...
Who else is leaving Smarty due to lack of esim? Since I joined Smarty, I've been very happy overall, but the lack of esim is a big issue now that phones are moving in that direction. I tried to sign up with Lycamobile, but they are awful. I've just f...
Hi my plan has been paused what does this mean?
I have just got a top-up voucher from shop and you have put me on the wrong plan I wanted the £12 plan with 125 g data unlimited text and unlimited message
I have been calling the same land line number and get cut off at different points in the call. When trying another phone (not using smartie) I had no problems. Could there be a problem with smartie calls?
I had no idea how groups work (I know, I know, should have done more research) and my first smarty account is now a mess and my main number is nickname SIM and not group owner. So I now have active SIM and paused SIM and it's a mess and I don't like ...
I have activated a new SIM from Smarty after using EE for 6 years. The reason for the change was the Unlimited Data price. WHAT A MISTAKE THAT WAS. Realising this after only 2 days. My EE Download speed is 75Mbs average. SMARTY' Download speed is a ...
Hi, currently on holiday, whilst the site has public internet, I need to hotspot from my phone, the coverage indicator for DG12 5PN indicated (and still indicates) good coverage for 4g.But my phone will hardly ever connect to the internet, and when i...
Hi, I am new to pay as you go. I currently have a contract with O2, I am the main account and also have both my daughters contracts connected which I pay, I receive one bill.I have received my payg sim today but don't want to activate it yet as I am ...
Does anyone else using Safari experience not being able to edit a post?I see the edit feature when I post, but clicking on it has no effect.If I move over to Chrome, the edit feature works.So, I hear you say "Why not use Chrome then?" - I stick to Sa...
I've posted here before about not being able to get wi-fi calling on a Moto G54. Well suddenly I can. Just what I needed to save me from the tedious business of swapping networks. But the Moto G54 is still not on the compatibility list. I'm curious t...
Good evening, I have changed from 3 to SMARTY and have submitted a request for a number change (to bring my old number with me). Can I use my SMARTY sim with the number I do not want on it for the time being until it changes?
Can i change my number after i have the skin and new number.
I’m trying to take the adult off but isn’t working with my card, it’s saying unprocessed May I know why ?
I was told that I should change my APN setting or I can not use smarty service outside UK by smarty.co.uk when I login my account. However, I can not find the APN setting in my iphone 14. I ask Apple service. It said I sould ask service provider if i...
Backstory: I am about to lose my ADSL Broadband. It's clear that, sooner rather than later, Openreach will 'convert' everyone in the area to fibre. For several reasons it makes more sense for me to opt for mobile (4G) broadband now; there's a good ...
Hi all,After now having no inbound calls or texts for 10 days (since joining Smarty), I have collated a summary of my experience of Smarty.The problem I am facing is due to a "split port" issue whereby the "Voice in" element of the port has not been ...
Hi all,Just thought I would post a quick message in the hope that after 10 days of not being able to receive inbound calls or texts after there was a problem porting my number, there maybe someone that could actully escalate this to get it fixed.I'm ...
