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Resolved! About Phone says Number Unknown

I have a Samsung Galaxy S9. Just switched from EE to Smarty. I got the email and text saying my old number has transferred, Porting Successful. I can make calls and send texts and the internet is working although slow. Under About Phone my phone numb...

APN for roaming: cannot set it up :-(

Hello Smarty Comms, I added the Smarty SIM card before leaving the UK, but did not do the APN trick and now I am stuck in Europe with a non-working SIM for roaming. Tried to follow instructions to set it up, but does not seem to work: I ended up with...

Three vs Smarty

https://forums.moneysavingexpert.com/discussion/6091309/poor-smarty-network-not-always-piggybacking-off-three-networkThis link suggests Smarty users don’t get access to the full Three network (band 20). Is this true?

Is congestion common on SMARTY 4g network?

I've just joined the unlimited data SIM plan as I'm looking to buy a 4g router to use as a home broadband through tethering.I've plugged the SIM into my phone for now to test the connectivity, but the 4g seems inconsistent and is dropping out occasio...

Stripey giraffe text message charges

Hi all, i have recieved unsolicited texts from an online marketing company called stripey girrafe advising me i will be recieving advertising info and i will be charged £200 per text message. How can i stop these please?  Any advice appreciated.thank...

Forum e-mail confirmation not received

I have twice requested the confirmation e-mail from this forum, but although all my e-mails from Smarty itself have arrived very swiftly, no e-mails have arrived from the forum, and I suspect they cannot have been sent (I have of course checked spam ...

MollyR by SMARTY Maverick
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disable 2 factor authentication

the remember this browser option never works so i now want to just be able to login with username and password, i am happy to accept the increased risk of my account been hacked

My sim has been activated 5+ hours

But not data I've places my sim in too different phones and it doesn't work. It's not because my phones locked my husband has a smarty sim and his works fine in his I phone  Can someone help 

Activating a SIM that I already own

Went through the purchase online, but need a faster solution.Now unable to activate the SIM bought in a retailer as it is waiting to despatch the SIM purcased online.Is there a solution.

Phone settings

I think I've changed my settings to use abroad but I'm not sure? I do I know if if it's done correctly and if it will work when I'm away? I'm going to Greece. Many thanks  

Resolved! Trinidad and Tobago

I bought a Smarty SIM for a trip to Europe, but am now travelling to Trinidad and Tobago. Is Smarty compatible there, assuming I would have to pay for some kind of upgrade to my plan?