BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hello everybody, I would like to know if you can switch your sim between devices i.e. from a mobile phone to a router then back again? Thanks.
Hi,Could someone explain me how to print a Smarty monthly invoice? I do need an invoice to send to my Bank in France to update the mobile number. So it's quite urgent and important.Thanks in advance for your help.Régine
Hi, I just received my new smarty sim yesterday and I have activated it but it is not working. Also, I have turned off my device and turned it back on but it did not work. However, I was using Three network before now but I terminated my contract...
Hi, I’m in Spain and can’t get data roaming to work on my iPhone. I have already followed the instructions and changed the APN settings but that didn’t make any difference.
Got a new SIM delivered, put in the iPad straight away, activated on here, it still shows no service. Tried turning it off and on again a few times, got the sim card out and put back in, it's in properly so no issues there. Please help
Hi can you tell me when you can transfer my number from 3 over to me it's been to days now Many thanks Alan negus
I have Unlimited Smarty plans for both my kids. Off to Spain in a few weeks and wish to check if EU roaming is included in the unlimited plan or not. It's not particularly clear and any help would be welcomed.
Why are you blocking calls to 0800 numbers ?!
Why are you blocking calls to 0800 numbers ?!
Hello community.Yesterday I installed a new 5G Smarty sim card into my 4G compatible phone. After researching this online I was lead to believe that because my phone is only compatible with 4G it would automatically use that network. My phone is stil...
Hi I bought a sim for my son. How do I cap the monthly amount so he doesn't buy stuff on my bank card? Is the 18+ turned on when you recieve the sim as I don't want him ending up on random sites? Many thanks Danny
I seem to be paying twice to Smarty. Don't know how long it's been going on, don't have the time to look now. What should I do?
I bought a single sim card from and Argos store. Set up an account, paid £12 for the Unlim Calls Texts 100GB Data, and 24 hours after payment there is still no activation. Customer service say its a glitch and will be activated by the system within 2...
Hi, can anyone tell me if the nothing phone 1 will work on the smarty network or not. Thanks. Nick.
I supposedly successfully ported my number from Plusnet to Smarty on the 20th but my incoming calls are still coming to my Plusnet SIM and its data still works. Incoming calls come through to my Plusnet SIM and I can make outgoing calls with Smarty u...
I didn't get any alert today. I've got an S10 with OS 12 for Android. I've got the Emergency Alert Notification switched on in settings so i don't know why I and the rest of my family who also use Smarty, didn't get anything. I was disappointed I did...
No - calls to service numbers (numbers starting with 084, 087 ) are chargeable, as are calls this is for poppy normailly when 01 02 03s are free you get 0870 and 0845 as well as 0345 free this is like a bank or sky tv and this wood be to see if they ...
