Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
I am unable to change my settings to use abroad which mention MMS App
I ordered my new SIM on the basis of an 'upgrade from' date of my current provider - which turns out isn't the same as my contract end date (my mistake).Obviously, I don't want to pay for two concurrent services, so how long do I have to activate the...
I have a 100gb sim card and recently when I was abroad I used up the 12gb allowance within a week just keeping in touch with people and working. This was very inconvenient. Why is there a 12gb limit no matter how much data you pay for in the UK?
Good morning everybody, my number eventually ported over this morning over 20 hours late ! But the old Smartie number is still showing on the dashboard, and when I go into my settings, it is still showing as my phone number which just isn’t correct ?...
My family have two plans at £10 per month each I’m still not receiving the group discount plan of 10% I seem to be getting nowhere with contacting smarty to get this resolved any help out there tim
Hello i used my debit card insted of my credit card will i been refunded the £1 that has come put of my bank
Hello. I have not used this number for a while. Can i get it back
Hi, I have 3 sims mine & 2 of my sons..Went to manually make his payment today(saturday) to which pops up smarty has paused it & to contact then.. I spoke with smarty yesterday so I could manually make my payment on my sim, which is upto date, my oth...
What is the link to an account? How do I turn off auto renew?
Are the canary islands part of the EU and included in our data plans
I'm looking to buy a phone from the tesco mobile website and I'm wondering if my smarty sim card will work on it, I'm buying it without a sim card in it
Hi All, I am thinking of porting my number from Vodafone to Smarty but I would like to know if Smarty throttles Data speeds in roaming. I remember leaving Three years back in favour of Vodafone because of that precise reason, Three roaming speed was ...
So I've been with Smarty a month now, I have a group set up with mine & my daughter's SIM card When registering it was advertised that you get %10 off while in a group. I received my bill on the 22nd & was billed two £10s instead of £9? Is there so...
Hi there, I am using a mifi 4g router hub, with unlimited data, but speeds is shocking not even reaching 0.5! I dont know why this is happening? I am in a 5g coverage area and using a big old style sim card in. So why is the speed so bad? This happen...
International call add ons
I have credit in my Out of plan ‘section’ but I still can’t dial to France from the UK?what do I need to do?
I use a smarty card in a static mobile home. It works fine for internet when I am there. But the connection goes to sleep when not in use, so my cameras stop working. Does anyone know of a network that actually works for intermittent data transfer. ...
Will I be able to purchase data top ups in EU whilst travelling. We are travelling to Croatia and work from our Motorhome using zoom.
Im currently abroad in EU country and I have 12g to use. I just noticed in the smarty app under Data usage history that smarty is counting Mb's like never before. On a normal day in UK I typically use about 200Mb max, already this morning history s...
NOT WORKING
