Hello SMARTY Community, We wanted to let you know that the SMARTY Community forums will be undergoing scheduled maintenance on Tuesday, 23rd of September 2025 at 06:00 - 08:00. As part of this update, you’ll notice several changes to the User Interf...
You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
anyone els avin issues this eve? (on android) cud b portin issue.? Ta
SMARTY does not currently support 5G and Wi-Fi calling on the latest iPhone 14 range. It therefore would be a BIG step-down in terms features for many customer’s that are planning to upgrade their mobile phone or receiving new phones as Christmas pr...
Has anyone used a. smarty data sim in their car modem while abroad? If so did it work ok and did you have to change any settings in the car? Thanks
Why is 5g only available to connect to on some phones with Smarty? I have a Nokia G50 5g and I can't use the 5g. Why can't smarty make 5g available to all brands of phones.
Hi, Trying to get WiFi calling working on my recently purchased Google Pixel 6a. Apparently, Smarty supports it and all the settings are correct on the phone, but it just won't work. Any suggestions? Thanks for any help.
Do I have to pay extra to use my minutes overseas?
Am on smarty and I transferred my old number to my new sim. Can I get a new number from smarty without having to change sims.
Has anyone else had the issue on an android phone, where when you use normal texts it is your normal transferred number, but when you use chat texts it uses your temporary given number ?
Anyone else been kept on hold for a long time? Started a conversation with LOVINA. She couldn’t do what I needed, now she’s AWAY and I’m left hanging for a long time. I can’t even lose her to talk with someone else. Frustrated, I am. So far, 55mins i...
Please Put this playing on hold and do not renew in two days time.
How you I request a Verification email? If one was sent, it's not been received by my Yahoo email account (that matches what's in my Smarty account) and the instructions within the Community are in a box too small for them so they at cut off and inco...
Hi all, I recently signed with Smarty and received the SIM for my new number. I then Ported / PACed my previous EE number to SMARTY. My online Smarty Account reflects my old EE Number and I received confirmation from Smarty that my old number has por...
Can’t find where to put my Pac code, it says go to account settings and there will be an option that says my number, I’ve checked everywhere it doesn’t exist, I think the guides outdated, can anyone help pls thank you.
Hi, since I joined Smarty last week online purchases are failing for me using my credit card. When I phoned my bank they said "have you recently changed your SIM?" and they told me that they find this a lot when people change mobile provider and th...
Hi,Ive been with 3 Network for years. I had no issue with connectivity/4G speeds etc but decided to move to Smarty as I preferred their contract but still using 3.Anyway, I'm all set and finding my 4G download speed is very poor. It's around 3mbps wh...
Where is the option to send a friend a referral link? (not a group plan) I am sure I have sent them in the past, but cannot see the option on the mobile site.
My wife and I ( both have smarty accounts) will be spending february and march in new zealand. What do we need to do to use smarty there?
