Unable to phone uk landline from Australia. I have an out of plan add on but calls just fail.

[MSF · Accepted solution]

@PhilipJ_1446617 Did you check that your Account shows sufficient add-on credit? You will need 50p per minute to phone the UK from Oz.

Have you also checked that you are somewhere with a decent signal form an Oz network?

[PhilipJ_1446617]

Yes - I added a top up so plenty of credit and have signal (tried all three providers) but not working.