You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
I have had data left for the first 2 months of my new smarty 100gb plan and it tell u that if you have data left at end of payment period you will be receiving money off for the data you have not used but I have not had anything deducted from my bill...
Is there a 60 go package?
Does the SIM card work in Tunisia.
Smarty failed to send to this number... with the last 4 numbers taken off by me for privacy. Is it an American number? I get the following message from smarty:Sorry, but we haven't been able to connect you to this service as it isn't included in your...
I've been having this issue for the past few weeks, my notifications aren't coming through on my phone unless I'm connected to the WiFi even though my mobile data it turn on. All my settings are the same as before this started happening. Is there a f...
does the new sim card come with a new telephone number
Some customers may still be experiencing intermittent issues with our network. Our engineers are working hard to fix it and we apologise sincerely for the inconvenience this is causing.
I’m trying to connect to a wi-fi mobile hub with my Smarty Sim in it, while roaming abroad. When I connect to the wi-fi hub my iPhone comes up with a screen titled “Log in to Captive Wi-fi”. This then shows the Smarty.co.uk login page. Putting in my ...
Hello,My new plan is paused even though I paid for it. I contacted Smarty but the only advice they gave me was to activate my sim from the dashboard. However there is no activation button whatsoever. The only message is as follows:"Your plan is pause...
Hi alli set up a group plan with 3 sim/ numbers. One of the group has left to go to another network and was the group manager. How do I swap the group manager to myself ( I pay the bills)
I have previously set up my phone to be able to use it in Spain. I am currently in Spain and I did not reset my phone before I left the UK as on previous visits I have not needed too. I need to make a phone call to the UK and I keep getting the messa...
New customer yo Smarty. Why have I started getting messsges asking me to remove/replace sim to keep my original number? I did it the other day and now it's asking again??
How is data roaming with Smarty in Europe?Although Giffgaff promises free roaming it rarely works. I wonder if Smarty is any better?Has anyone got any real experience of Smarty's performance in Europe.Many Thanks in anticipation. David
I have used my phone in Spain about 4 times and use the settings provided by smarty but it is so un reliable and drops out all the time and cannot be relied on. All other UK networks seem to work fine, it's so frustrating that I am thinking of changi...
Hi,I sent my refer a friend link to my friend who uses the same laptop to read mail. When they follow the link they get a message vizSorry, you can't introduce yourself. Instead, share your unique link with your friends to get rewarded.What am I doin...
Can I use my phone in St Lucia
