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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
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  • 486 replies
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Dropping to H coverage in Durham

Hi all, Just curious if anyone else is experiencing a drop from 4g to H at the moment in Durham.I've reset phone and still same, been like this for 2 days. CheersChris 

Sim not working

So..... I lost my phone, i ordered a replacement sim and they put my account on hold till it came, I reactivated my account with my new handset but I still have no calls, texts or data. I try make a call and I get a notification saying 'Not registere...

Resolved! Payment

I've seen on my bank account you have taken 2 payments on the 27th of  November £6 & £7 . That cant be right regards Brian Harris  UB3 5LB 02 10 43 12 Hall lane 

Resolved! Unable to See 125gig plan

Hi I’m trying to swap over on changing plans on dashboard the deal for 125gig for £12 is not viewable I have tried selecting the deal logging in how can I get this offer please

1.12.2023 network and service error

Yesterday I had booked flight form Birmingham airport and due to network and service error I didn't make it to the airport on time and I have had missed my flight. I couldn't use my google maps app and and couldn't make phone calls and because of tha...

Updating number on iphone

Having just joined Smarty from Talkmobile and my number being ported successfully, I am trying to update the sim with the temporary Smarty phone number to my ported number. Hit save to save the number, reverts back to the Smarty number. Any ideas as ...

4G abroad in spain

I have roamed in Spain several times and always have an issue where I I predominantly remain on 3G and not 4g. Or sometimes lose access to mobile data entirely. A friend using EE on the same network (Movistar) does not have this issue and gets a cons...

Resolved! "archive.org" is blocked. Why?

https://archive.org is blocked. I can't open it in any browser, but can open it using Opera's VPN. Why is this good website blocked?  

NoSpam by SMARTY Pioneer
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  • 6 replies
  • 2 kudos

Problem

I have ported my old number over to SMARTY. I have activated the SIM. The signal has an x next to it and I can only make emergency calls. Do I have to wait? Have tried turning on and off. On NOKIA G11.

Resolved! SMARTY Add ons

Hello I need some help and adviceI was told that I was running out of data (4GB) 822MB left,  so I bought another 10 GB extraToday I receive a notification that my 4GB has nearly run out ... there seems to be no reference to the 10GB that I bought on...

Problems activating replacement SIM

I got a replacement SIM come through after losing my original.  I went onto the app where it prompted me to activate.I pressed the activate button and it stayed on the ' it's activating' screen for about 5 mins without doing anything...I have restart...

Resolved! 125gb for £12

I've just activated a sim (that a purchased a few months ago) with 100gb for £12. I've just seen an offer of 125 gb for the first 12 months, can I get the offer on the sim I've just activated, or do I need to cancel this sim, then order and buy anoth...

Honor magic 5 pro

Hi, I have just bought yesterday an Honor magic 5 pro.When I try and use my smarty SIM it connects for about 20 seconds then loses signal and says emergency calls only.A reboot and going in and out of aeroplane mode is exactly the same, connects for ...

Hawkwind by SMARTY Pioneer
  • 2758 Views
  • 5 replies
  • 0 kudos