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Forum Posts

Porting issue from EE network

Hi I recently ported my mobile number over from EE I got to text to today to say that the porting process was complete in the smarty dashboard it shows the correct existing number which I wanted to port over but when I make calls it displays the smar...

Resolved! Multiple posting

Is it really necessary multiple posts about the same subject?This is being done by a number of people/accounts, and am wondering if it's getting to the point of spamming.A single post is sufficient to get a response from the Smarty community of custo...

Account

Hi I've paid £24 .00 instead of £12.00 how do I get the £12.00 back.

Resolved! Posts on the forum

Can people who post on this forum consider the other forum users.Things like multiple posts, less than polite posts (sometimes words containing asterisks etc) etc may put other posters off replying/helping.If you are wanting answers, or are frustrate...

Trouble with data

Having trouble with data can’t use satnav without Wi-Fi sways have in the pass while I’ve been abroad. I’m in Spain now & need to use satnav?

Trouble with data

Hi,  I’m having trouble with my data? While I’m in Spain, can’t log onto my satnav without Wi-Fi I always could do when I was with Tescos when I’ve been abroad before? 

5g

When is colwyn bay in North wales getting 5G as we are currently 4g here  thankyou

Don’t receive texts send from india

Hi,I am travelling to India and I cannot access my bank in india as my mobile number given there is the UK number on which the smarty pan is on. What is the issue Co I am not receiving the OTP on my mobile phone while I am here in India

Nokia XR21

Hi, has anyone successfully set up Wi-Fi calling on a Nokia XR21?

Resolved! Sim Card for Router

HiI am new to Smarty and have just purchased a SIM to use in my router. Do I need to put it the router before I logon to Smarty to activate it.ThanksMark

No internet

I’m in France and have a data only sim, HUAWEI mobile Wi-Fi unit shows full signal all bars but says not connected to internet. 

Text non-delivery message...

Good afternoonI tried to send a text yesterday and was told it could not be delivered.  Now I get frequent messages about this - how do I stop this?  If it matters I've deleted the non-deliverable text.Thanks