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Unlimited data pass (add-on) not working

Chris_1741807
SMARTY Rookie
SMARTY Rookie

Hi , 

My daughter used all of her data this month so I purchased an UK unlimited data pass.

This is active but she is saying it is not working and unreliable with sending/receiving  whats app messages 

Has anyone else had similar problems.

Many thanks Chris 

1 REPLY 1

MSF
SMARTY Superhero
SMARTY Superhero

@Chris_1741807 Have you done a Network Status check to look for any problems?