BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
FALKIRK town centre has ZERO signal for the last week.3 Network engineers are trying to resolve issues.SMARTY customer service will NOT refund for this loss.So, as a 4 sim customer, im expected to pay for a service I cannot access.CS sucks, as does t...
I'd like to use my main number with another provider (by using a PAC code), but also keep my Smarty account with a new SIM/number.Support tell me this isn't possible, and that if ever I want another Smarty SIM, I'd have to use a different email addre...
Well, it's that time of year again, anybody planning new years resolutions for 2023?I am planning to be become more organised with routines / housework / keeping fit / money - better time management really.
I would like to remove the parental internet blocker something like this pattern I want used every web site please
provide PAC code from smarty to new mobile provider on 21/12. Vodafone confirmed number would be moved across by midnight on 22/12 but the number has still not transferred across
I am trying to register with my new bank card
I have a router which I use in the UK and I want to use it abroad. I understand the principles (data limit, etc), but all advice talks about phones. Can I assume this includes routers too? This may sound naive, but can someone just confirm it? Thank...
Does anyone else use the Smarty 4G SIM with unlimited everything for their main internet connection? I found as a single person the unlimited SIM perfect for my internet connection not only in price but in speed as well. I have had some insane speeds...
In the event of nuisance calls that bypass blockers is there a way to change number without having to change sim? I'm looking for an immediate solution (tariff resets in January) and to not have to burn the tariff, losing money in the process.My only...
How can I find out what the system greeting is?Many thanks.
I’m going to tour France Germany Italy etc on my motorcycle and need google maps for my iPhone mount. Will I be okay with my SMARTY SIM?
At the end of 2020, my EE phone plan ended.- At December 2020, I switched to Smarty whete I paid £15 for 50GB.- I then got a deal where I can get 50GB for £12 instead, which was only meant to last a year.- I then get a notification a year later that ...
Recently joined smarty and am very pleased. Joined with a promotion and wondered what happens at the end of promotion period. Can I renew some how with the company that I used to join in the first place?. I ask because it worked out cheaper than if I...
Hi I need to transfer my old number. I have my PAC Code. I did done many times. Smarty app . It submit then . Comes email. It not been possible.
I’m a moderator on different forums and have quite a bit of experience working with customer facing services. I know this forum is still in its infancy but I think would should have the following sections as it grows.Device support channel. With sub ...
Free international roaming in the EU includes Spain, but the info on the website doesn’t clarify whether this includes the Canary Islands: https://smarty.co.uk/roaming/europe/spainAre the Canary Islands: and the other Spanish Islands included? Perhap...
..Same here,but seem to get text messages ok,but actually talking to someone is a nightmare! end up walking around the house trying to hear them.
I would be interested to attend to special workshops/sessions/ideas labs, when will they be held and where?
Hi I have a iPhone 13 and I am fed up with all the adds and pop ups anyone know of a hack or cheap way of stopping them as they slow the phone down while using mobile data as I have no access to broadband or WiFi at home through having to move home. ...
I have 3 smarty cards but I would like to name them differently so that I can recognise. What I mean is at the moment the three cards are in my name eg Joe Blogs (that’s not my name) but I would like to change the name to the mobile that the card i...
