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Re: Unable to activate SIM - unexpected behaviour
Thanks for answering. I was expecting to create a new account with a new email address as I went through the activation process, but after I enter the SIM number I get that message: "Log in to finish activating. Log in to the account you created when ordering your SIM card." I don't see a way to create an account without ordering another SIM card. Perhaps I need to order another SIM card in order to use the one I'm holding?4.3KViews0likes2CommentsUnable to activate SIM - unexpected behaviour
I cannot work out how to activate a SIM which I have. It's a 'bonus' one which I'd have received some time ago. I enter the last 12 digits of the SIM card on the website. Then I'm asked to login: "Log in to finish activating. Log in to the account you created when ordering your SIM card." I do this, but I end up at the dashboard of my account, with nothing obvious there relating to activation. Is there something I'm missing? Is the SIM card cancelled at some point after it's sent out so that it cannot be activated? Maybe I need to use a different browser (I also tried on the android app and it didn't work). Any help would be much appreciated, thanks.4.3KViews0likes7Comments