Forum Discussion
Unable to activate SIM - unexpected behaviour
why I think the general idea is that you give the sim to someone (in this case, your wife) and they are encouraged to start an account using it. They then use their one email address to start the account.
Thanks for answering. I was expecting to create a new account with a new email address as I went through the activation process, but after I enter the SIM number I get that message:
"Log in to finish activating. Log in to the account you created when ordering your SIM card."
I don't see a way to create an account without ordering another SIM card. Perhaps I need to order another SIM card in order to use the one I'm holding?
why Are you following the instructions in this article?: https://help.smarty.co.uk/en/articles/4539514-activating-a-spare-bonus-sim-or-a-sim-bought-in-a-shop-or-other-online-supplier
Yes, after step three I get the message "Log in to finish activating. Log in to the account you created when ordering your SIM card". So I do that and it just takes me to my dashboard.
