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why's avatar
why
SMARTY Pioneer
03-03-2024

Unable to activate SIM - unexpected behaviour

I cannot work out how to activate a SIM which I have. It's a 'bonus' one which I'd have received some time ago. I enter the last 12 digits of the SIM card on the website. Then I'm asked to login: "...
why's avatar
why
SMARTY Pioneer
03-03-2024

Maybe the SIM card is associated with an older account which was closed because of inactivity. That's my best guess at the moment. If that's the case, MSF , I'm sorry for wasting your time. I do appreciate your help.

  • MSF's avatar
    MSF
    SMARTY Guru
    03-03-2024

    why  De nada!!