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ShaunMa_1953642
SMARTY Pioneer
Joined 2 years ago
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Re: [Network Issue] Service Update - Resolved
Is there any resolution to the network outage. Its now been five days with no mobile signal unless I dont leave home. How is that mobile? Sorry if I sound entitled, but I need my mobile as a point of contact for medical conditions so please understand my frustration. Will their be any compensation as I'm paying for a months data and so far five days without it.21KViews0likes1CommentIssues with network
Good Afternoon I appear to have an issue with my mobile an Iphone 12 recieving SMARTY. As far as I know, it was working yesterday in locations Leeds LS2 7JU and Leeds LS10 1BG as well as travelling home to S63 0JA. I have tried to reset the network settings I have tried to remove it from the network and still nothing. I have today traveled both to Leeds again LS16 6SX and the network coverage is sporadic and only connecting to Data Services (3G). I have checked the network coverage and no issues are known. My question is I have a spare unactivated Sim card that I have from when I joined Smarty. Would I be able to use that to transfer to my number? or would that sim card because it is unused for such a long period of time would it be unusable?2.3KViews0likes3Comments