BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi I have changed the settings in mobile network per your note and also enabled roaming but I still cannot connect to the network in Dubai
Hey folks I've been with smartys a few months not can't fault it at all Is there a reward system ?Whatever data you don't use can you get miney back if that makes sence Many thanks
I broke my new sim which has £20 unlimited on it can I transfer credit onto new sim?
I received an email confirming activation of sim and number swap but I'm not able to make or receive calls, send or receive messages and have no Internet access.I am only able to hot spot or connect on WiFi.
I have a monthly plan for my oldest son which I pay for from my bank account and use my own email account, it renewed yesterday. I would like to add another plan for my other son who is getting a phone on his birthday on 29th Oct. What is the best w...
Every other call I get the caller complains of it cutting out and not being able to hear me even though its fine at my end and signal strengh is ok (different locations), I've been told the network can fix this with a reset at their end so could some...
5G is working on my phone but when I use my phone as a hotspot the 5G start freezing and loses connection WHY IS THIS HAPPENING this has to be something to do with smarty BLOCKING US from being able to do this, this isn't just on my phone but my mums...
I have just joined Smarty 26/10/23 activation took about 30 seconds, and once placed in my device I was up and running in about 2 minutes, all I can say is great things come in small/smarty packages
I kept my previous number when I moved to Smarty but when I send texts, the recipient is getting notifications that the text is from the number that Smarty allocated me while processing the transfer of my previous number.Any idea how I can this corre...
Every day it’s taking longer and longer to connect devices to internet. So far today I’m at 2 1/2 hours and still not connecting
Hi all, I’m new to Smarty, recently changed from EE, ported my original number etc.I use a +33 number to access a security gate and it doesn’t work anymore, I get a recorded message ‘You are not registered for this service’. I’ve added £5 of credit ...
So I purchased a £12 plan with 100gb sim around 3 weeks ago, but not yet activated the sim, (I was planning to activate in 3 or 4 weeks) I, can't see the £12 plan now, is that no longer available?But as I've already purchased this particular plan is...
I just done 2 months with smarty & in the last week the second month all of a sudden my connection has become like I'm living in a third world country the connection quality is so bad always taking long to downloading if it gets around to it & for ev...
Hello when pausing a plan do we still get texts? Such as auto generated texts for verification? ( banks and passwords etc) it is kind of an important urgent question thanks
I have wifi calling switched on on my Samsung A54. There is no problem with my BT router. I have tried switching the router off and on again. the same with the phone. I still cant get authentication codes for my accounts. It has worked in the past, s...
Why cant I connect to my Tv , it’s saying the password is incorrect, but the password will let me log into my account
We come to this Spain location regularly and up until this point Smarty worked flawlessly. Today I've got notification of voicemails but though I can access the vm system it asks for phone and pin but completely ignores keypad input. I'm on Android, ...
I have a VOIP phone which I have used successfully with a Three SIM in an unlocked router. I've recently switched to Smarty on a recommendation but found that VOIP traffic appears to be blocked. The phone never registers correctly.With 3 and EE sims,...
I keep getting a message saying "your call cannot be connected" when I dial any company with an 0843 number. How do I fix this please?
