Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Using WhatsApp in Europe
Hi, I'm new to SMARTY and a techno-idiot. I'm using a data only sim in my huawei mifi which I had with previous plan with Three. I have got it running in the UK, no problem so that's great but I now need it to work abroad in the EU. All the info seem...
Smarty, I don't think so.All lies from the chat/messaging service, coverage and network checker is not updated so does not tell you there is no signal or a fault when there is and staff will NOT report the fault they just give lots is excuses. No ide...
In January this year I moved from Vodafone to Smarty porting my number across . From day 1 I noticed I couldn’t recieve calls from Vodafone numbers for example my wife, or my business partner. I raised this issue with smarty . It’s not 3 months on- n...
Hello everyoneI hope you can help. It seems a very obvious problem but I can't get around it.A week ago smarty informed us to make a simple change (if necessary) in order to remain roaming in the EU. It turns out I didn't need to make the change. My ...
I'm a new customer, I transferred from EE and activated my SIM 2 days ago. I'm currently in the transfer period of bringing over my new number due to complete tomorrow 15/04/24. It was working fine last night but as of today my phone is unusable - I...
For last week have been unable either to get online at all or when I do can barely load a page. At best on speed test is 1 perhaps 2 megabytes but usual is says there are net work problems when i do an online speed test. Have removed chip and repla...
Changing plansHi I keep seeing adverts for amazing deals like £8 for 50gb,But when I try to change my plan they are not offered as an option
Sorry if my previous post is already up, but I couldn't see it, or a reply anywhere.I am on 40gb for £10, but keep seeing 50gb for £8 offer- but I cannot access it, anyone able to help please?I see similar questions were answered by 'talk to the supp...
I recently ordered a sim for my data router, It was working OK until I upgraded the firmware on my Zyxel NR7101, I had to remove the sim to carry out this operation, the router updated to the latest firmware OK.but once i re-inserted the SIM it would...
purchased a data add on today , it works as a wifi hotspot to connect tv ,pc etc but i can not access any think through my phone , ie: internet ,whats app saying no internet connection ?
when i try to use kingo root on a smarty data connection it does not work, if i switch to another internet connection it immediately starts working
Once again I am in France (Paris) and my roaming is not picking up the French carrier. Does anyone know who the French carrier is for Smarty?
My what’s app calling won’t work from Jordan. I’ve topped up additional add ons & changed the mobile data network. Any ideas why it’s not allowing me to call. Messages and video/photos being sent through no problem
After I joined SMARTY I had to enable Adult content to be able to browse Internet Archive website.This morning I notice that I can't access that site (browser SSL certificate error).I was told to toggle the Adult content setting, so I switched it off...
