Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I am an existing smarty customer, I have bought a new nokia 105 dual sim phone, I have put my existing smarty sim card into slot one and a new smarty sim into the second slot but I have not got any of my contacts or previous texts and my phone number...
Are mms included in plans
Hi,I want to change my plan. I have found the guide to changing plan, which has these instructions:Manage plan > change your plan.However, there is no 'change your plan' option for me. Hope someone can help,Charlie
Smarty SIM Worked great for a mobile WiFi hub in the motorhome in UK. On trip to Europe msg on iPhone says ‘no internet’. Wife & myself both have iPhones with O2 so data roaming charges are the same as in the UK. Any clues how we get the HUAWEI/Smart...
Hi I currently have an account with smarty but I have ordered a group sim because my daughter needs a sim card. I have been trying Figure out do I need to cancel my current subscription. I don't want to be paying for two accounts
If I have used my EU fair use age data while on holiday can I use the rest of my plans data when I return from holiday to the uk?
Hi ,me renew plan ,but cant top ap till old plan not finish
Hi everyoneI've been getting more than a few nuisance calls lately since I switched to Smarty. I don't know if it's just coincidence, and it probably is nothing to do with the switch, as I am using the same number I was using with my previous network...
Hi guys I just switched to Smarty as the £20 a month for unlimited data sounded like a no-brainer. Now I'm starting to think it's more of a yes-brainer. I'm on my 3rd day with smarty and 90% of the time I am on 1 bar of connection. The highest I've s...
I am trying to keep my number but the way they say it must be done does not look the Sam as my Dashboard what am I doing wrong?
our smarty sim does not connect to the internet reliably, i have tried another dongle and this has made no difference?
With multi sim, can the other sim user/s setup individual app logins or does the main username and password need to be used for all sims accounts?
Hello,I currently have a smarty account and added my daughter within my group, I would also like to add my son who currently has a phone no. and handset, the current SIM is Vodafone. I would like to add him to the group with a smarty SIM but would l...
I’m finding it hard to change my plan I do not want a data only plan no more I would like unlimited everything calls text data is this possible
Using smarty sim in mobile modem touring France have changed APN to mob.asm.net still no service
Getting only one bar at best,not as promised,should I leave or wait for better signal.
I have a Samsung S20 plus 5G which generally works fine except if I enter an area with 5g coverage. I then get a strong 5g signal but find there is no internet connection. If I stop my phone using 5g (I.e. set to LTE/3G/2G auto connect) or in a non-5...
I moved from Vodafone to smarty Last week and I'm seriously regretting it now as I also moved my phone over over to smarty as well,Vodafone signal was good 3-4 bar of 4g,but signal from smarty is non existence,I regularly get no signal what so ever a...
