BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Can I put my old SIM card in until the date of the transfer?
Hello I'm a new customer and it is nice to find out you help disabled people. Not many networks do.
Anyone else having issues with their existing mobile phone number being ported over? Smarty technical issues causing delays apparently!!
Hi, does anyone know if it's possible to change the mobile number for one's account? Looks like my number has hit a robo call list and I'm getting 2/3 calls from Chinese robo callers per day. Would be be easier to just get a new SIM and close down th...
I have had to buy a second hand iPhone 12. The phone is unlocked as it states no sim restrictions but under network it’s says not available and then phone not allowed. The sim works in another phone and an O2 sim works in the iPhone 12 so not sure w...
Hi can anyone tell how I go about this? I mistakingly purchased a data only plan, not much use for a phone! Cheers David
I am trying to set my Huawei mobile wifi up with smarty sim card (which I have registered and activated) however, it comes up with registration failed, how do I conect it?
Just order a SIM and tried to activate yesterday. The dashboard told me that it would happen in 2 hours and my old number will port on Monday. Activation didn't happen and a 4 hour web chat got me nowhere other than being told to wait as they are wor...
I travel to France very close to the Swiss border every few months. I’m confused by the text message I get from Smarty when I unknowingly connect to a Swiss provider - it contradicts itself. Is it free to receive calls and texts or not? Please can an...
I have used my card as instructed on my dashboard three times .. the money has left my account and I am still blocked ?
Can my Smarty sim be used in Dubai
Huawei 2018 phone how many mg do you get
hi am in nice in france and simply want to know if i should turn my roaming on or off?
I have a redmi note 11 which only has the option of International roaming. It then says I will be charged. Smarty says EU I can continue to use my UK data. I'm in Italy and am without connection when I'm away from WiFi. Can anyone advise please? I ha...
My number has changed although I asked for my old one to be carried over. Not good
Hello Smarty community, I am currently in Cambodia and my main phone decided to kick the bucket. I had a Smarty SIM in it. I've got a backup device with me (both phones purchased in the UK) so popped the SIM in, and I started the process of swapping ...
Hi I recently ported my mobile number over from EE I got to text to today to say that the porting process was complete in the smarty dashboard it shows the correct existing number which I wanted to port over but when I make calls it displays the smar...
hi, when i tryed phoning some mobile number i get you are not authorized to make this call. anyone else had this.
