You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Just bought an unlimited data only sim. Plugged it into the router, but only achieving 0.55 mbps download.Smarty say excellent 4g coverage.Got replacement sim and a new router but still the same.Can anyone give some advice on what we can do please
I'm certainly not that critical when it comes to smartys mobile service infrastructure when it comes to cost and being able to manage expectations for them. But I live in Scotland and have just moved to them from BT mobile due to cost. So I was expec...
Has anyone else experienced this issue? I've followed all the APN changes on the Smarty website, checked data roaming is on, mobile data is on, restarted numerous times, removed VPN etc. Using OnePlus 11. I'm in an urban area with 5 bars of 5g. I jus...
Hi my abroad using Smarty for the first time and roaming isn’t working. I have an iPhone and the next work is intermittent, showing 3G on and off. I have tried all the settings but still not working
I’ve been trying to get help for days with no joy! There seems to be no common sense being applied here.In a nutshell it turns out I have been running out of data on my mobile due, I think to it is not my owner account!? Don’t ask my why or how it ha...
HiI'm new to Smarty and have signed up for the social tariff. I had to cancel my home broadband recently, so need both home broadband and mobile phone services.I have a router that works for streaming Internet content and supports over 20 smart devic...
I've preset settings as recommended by SMARTY but when not connected to Hotels WiFi and try to use Chrome I get Internet not available! Obviously I'm missing a step, any suggestions?
My iPhone won't accept calls from witheld numbers despite my phone settings allowing this type of call.
Exciting opportunity, SMARTY Community! Shape the future with us by testing our latest referral program designs. Your feedback is crucial. Drop us a message to secure one of the seven available spots, and we'll be in touch with further info. Let'...
Hi all.Just wondering if anyone can help me here, my SMARTY sim worked fine in Poland a couple of months ago, but when I was in Spain I was not able to make calls to UK landlines or mobiles, all other features worked fine:Data Roaming - FineCalls to ...
I joined Smarty a couple of years ago and ported my old number over, shortly afterwards I added another data only SIM for my daughter and created a "Group". For some reason Smarty made my daughter's number the group owner and not mine, which didn't ...
I started using smarty abroad in Greece made one international call and it was suspended. I have 12gb data and unlimited calls minutes. They say I was using suspicious numbers and exesive use and breached the rules but they won't tell me which becaus...
Hi,I have recently switched to SMARTY and it seems to be working fine so far. One unusual problem that I did not expect is that I can't find any way to query the balance (or the data plan) for my SIM. The official guide says just look at the dashboar...
do deals after my promotion period get extended with new deals or is it best to get one from other suppliers that offer a discount?
When switching will I loose anything from texts whatsapp etc.
Something has gone horribly wrong.I already have a SMARTY plan and have historically ported my old number from 02. So that number is setup and already with SMARTY. I ordered a new SIM for my daughter and filled out the respective info to the app (vi...
