BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
What a wast of time complaining on the Friday 1st December my phone would not make and receive call no data most of the day at the end of day my son had same problems switch of phone swith back I done this 3 time yes I was back on what is going on w...
Hi, it says on the website that if I spend 60 consecutive days abroad, Smarty have the right to suspend all services on my account.- if I switch my phone off for 20 days during that period will that extend the period for another 20 days?- if within t...
I am recently not getting any service or data
Hello, are Smarty offering compensation for the outage on 1st Dec? I personally was inconvenienced as I could not perform some urgent banking for my house move due to being unable to verify my device by text due to the outageRegardsKeith
Can not tethered to my tablet it's gone mad?? Can not understand. Its been OK for the years.
My number successfully ported on Friday but I have no service of any description. Please help!!
Hello. My old number has been ported over successfully but the number that appears to people I message or call is the entirely different. However people can ring or text me on my old number. All confusing. Is there an easy solution?
I recently had my phone stolen and had to order a replacement sim card from smarty because of this. After receiving the new sim card, I had issues activating it and had to speak to a couple of people on the live chat to get it working. Eventually the...
Hi all, Just curious if anyone else is experiencing a drop from 4g to H at the moment in Durham.I've reset phone and still same, been like this for 2 days. CheersChris
Phone rings but nothing shows on screen so unable to accept call.Phone is BlackveiwBV4990.
So..... I lost my phone, i ordered a replacement sim and they put my account on hold till it came, I reactivated my account with my new handset but I still have no calls, texts or data. I try make a call and I get a notification saying 'Not registere...
I've seen on my bank account you have taken 2 payments on the 27th of November £6 & £7 . That cant be right regards Brian Harris UB3 5LB 02 10 43 12 Hall lane
Hi I’m trying to swap over on changing plans on dashboard the deal for 125gig for £12 is not viewable I have tried selecting the deal logging in how can I get this offer please
Yesterday I had booked flight form Birmingham airport and due to network and service error I didn't make it to the airport on time and I have had missed my flight. I couldn't use my google maps app and and couldn't make phone calls and because of tha...
Having just joined Smarty from Talkmobile and my number being ported successfully, I am trying to update the sim with the temporary Smarty phone number to my ported number. Hit save to save the number, reverts back to the Smarty number. Any ideas as ...
I have just moved to Smarty form Talkmobile. I had a temporary number from Smarty until my ported number was transferred. Now that my original number has now been ported I am trying to update the Smarty number(settings/phone) and input my ported numb...
