Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I joined Smarty last year and altered APN settings to mob.asm.net as instructed and they worked fine on my iPhone however I am going on holiday and checked the settings again and they had reverted back to my previous provider three for no reason so h...
Hi, I'm trying to use VPNs with SMARTY but nothing seems to work. I have a work VPN that I need to be able to use (Cloudflare WARP) to access internal resources. The SMARTY chat was very unhelpful and said VPNs are not supported. However, I've read p...
The consumer magazine https://www.ispreview.co.uk/index.php/2024/04/smarty-named-best-uk-mobile-operator-in-which-2024-survey.html
I changed from giffgaff to Smarty and want to keep my mobile number. I sent the code and been told 23/4/24 it will be complete. However I ve put my smarty sim in my phone after activating my sim and keep getting no service! The sim works in my sons p...
I recommended my wife to join smarty which she has done how to we get our gift cards
HiAnyone know how to change a plan to one advertised online - 50Gb (was 16Gb) for £8. This is not available in the change plan options when logged in to my account.ThanksHoward
With the multi sim plan, can you have one or more on auto renew, and one or more manual renewing, as and when?
Now we all know that Smarty Mobile is a value for money mobile phone service.Maybe that’s its downfall ? Whilst many others and myself are very happy with the high quality of service we receive, on this forum we seem to be experiencing an influx of p...
In theory I could pause my plan but I'd rather avoid that.
As in the FAQ from @YulianK :https://community.smarty.co.uk/t5/faq/setting-up-your-ios-device-to-work-abroad/ta-p/7918
As in the FAQ from @YulianK https://community.smarty.co.uk/t5/faq/setting-up-your-android-device-to-work-abroad/ta-p/7919
Using WhatsApp in Europe
Hi, I'm new to SMARTY and a techno-idiot. I'm using a data only sim in my huawei mifi which I had with previous plan with Three. I have got it running in the UK, no problem so that's great but I now need it to work abroad in the EU. All the info seem...
Smarty, I don't think so.All lies from the chat/messaging service, coverage and network checker is not updated so does not tell you there is no signal or a fault when there is and staff will NOT report the fault they just give lots is excuses. No ide...
In January this year I moved from Vodafone to Smarty porting my number across . From day 1 I noticed I couldn’t recieve calls from Vodafone numbers for example my wife, or my business partner. I raised this issue with smarty . It’s not 3 months on- n...
Hello everyoneI hope you can help. It seems a very obvious problem but I can't get around it.A week ago smarty informed us to make a simple change (if necessary) in order to remain roaming in the EU. It turns out I didn't need to make the change. My ...
I'm a new customer, I transferred from EE and activated my SIM 2 days ago. I'm currently in the transfer period of bringing over my new number due to complete tomorrow 15/04/24. It was working fine last night but as of today my phone is unusable - I...
