Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
purchased a data add on today , it works as a wifi hotspot to connect tv ,pc etc but i can not access any think through my phone , ie: internet ,whats app saying no internet connection ?
when i try to use kingo root on a smarty data connection it does not work, if i switch to another internet connection it immediately starts working
Once again I am in France (Paris) and my roaming is not picking up the French carrier. Does anyone know who the French carrier is for Smarty?
My what’s app calling won’t work from Jordan. I’ve topped up additional add ons & changed the mobile data network. Any ideas why it’s not allowing me to call. Messages and video/photos being sent through no problem
After I joined SMARTY I had to enable Adult content to be able to browse Internet Archive website.This morning I notice that I can't access that site (browser SSL certificate error).I was told to toggle the Adult content setting, so I switched it off...
Not so long ago, got an SMS from SMARTY about 'planned network improvements' at my postcode. Remembering this today, thought I'd check my location's network status, which was reported as:There is, at times, heavy usage in this local area. As a result...
How add minutes
Just started on Smarty mobile and l want keep my old number is it possible if so how?
Will my TP Link mobile wifi work abroad usung my Smarty SIM?
When I signed up through a comparison website the quoted price was £16, however when I log into my account the bill is listed as £20 it would be no advantage to move without the discount
Hi I tried to log in some of my app which requires to register my number. I gave my number but I couldn't get confirmation message.Then I sand message from my other number, but couldn't receive any message.
Who pays for billing of group? Info on this ambiguous at best. Finally got person/AI? on chat to confirm that on joining a group each individual member's original payment method becomes redundant and payment comes from the group owner's chosen paymen...
How can I temporarily block my child's sim card, so for bad behaviour they can't use they're phone rather than take the phone away I can just pause it and then turn it back on like you can with the wifi
Hi,I have s Smarty SIM which has been inactive for a few months since I paused the plan.I want to reactivate it with the unlimited data 1 month notice plan currently advertised for £20/mo.But I am not offered it with the "renew" option, only a 12 mon...
Hi Just activated my new unlimited sim. put it in my netgear nighthawk M1 mobile router. Unfortunatly it will only show when connected with an ethernet cable. I cannot get a wifi signal from the M1 to show in available networks on any device. I have ...
Phone not picking Una mobile service
Really can't believe this. Had been on Three on a very old contract that was no longer very good and didn't want any problems switching, so switched to Smarty (a subsidiary of Hutchison the same company as Three !)Three sim card is now switched off a...
Having trouble getting the chat person to answer my questions. Very evasive. Won't address the actual question and takes half an hour between posts. Very frustrating.
I activated my smarty and got a text and email to confirm that. However I can't transfer my old number because in the app it's still saying my smarty hasn't been activated yet. Any ideas of what to do?
