Over the past 3 weeks my connectivity is aweful

[Christia_772958]

Recently... My ability to text or make calls is aweful . It's is not resolving and doesn't seem to be a temporary situation . What can I do because talking to a human seems to be impossible . There is no use being value for money if I cant make calls or text . Any suggestions 

[JodieC]

Hi @Christia_772958 

Thank you for reaching out to our SMARTY community forum! 

I am sorry to hear about your recent experience with our network! 

You can check for any outages in your area by using our network status checker, please see here:

Network status checker | SMARTY

If you would like us to look into this for you, please reach out to our webchat team for more information:

https://smarty.co.uk/contact

I hope this helps! - Jodie