BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I want to pause but there is notice that says “You currently have no payment methods set up” which is incorrect. I currently have a payment method set up
I am the named subscriber on a Smarty plan. My son has been using the number. He now wants to keep the same number, but to be the named subscriber. Two questions: 1) within Smarty, can we change the name and contact details of a subscriber linked...
Hi,I have recently purchased 4 new sims but I can’t use any data on any of them. I have updated the APN settings but still getting no data.
Hi - does anyone have any tips for using their Motorhome router in the EU? We are going to visit Belgium and Holland soon and have a 5g Huawei router with a Smarty Data only SIM.
Hello, Since joining SMARTY, I have tried to use the app, great!However almost every 24 hours the app logs me out, and I need to put my details in all over again. Face ID does not work, and every time I do this I need to reset up the app / verify mys...
We are soon to travel France and Spain in our motorhome for 3 months. At the moment we have a £10 a month data only sim, what is the best way to proceed re data ?Terry Guyton
We are soon to travel France and Spain in our motorhome for 3 months. At the moment we have a £10 a month data only sim, what is the best way to proceed re data ?Terry Guyton
hi all,Has anybody got the settings to setup a tp link M7350 4g lte router on unlimited data only plan? Having trouble with connecting xbox series s, S20 and win11 connects fine.Thanks
My plan has renewed today and i do not want to
Mobile data not working properly
Just had a text message from my local water company.I need to reply to the message, but it’s a five digit short code, which Smarty do not currently support. Any idea when Smarty will support short codes @Rebekah_150 @JodieC ?
I was given my I phone by son in law but now I’m going back to a Samsung will this SIM card still work or will I need a new one and how do I keep my number? thanks.
I have always had no problems streaming with smarty. But recently, I'm having problems streaming with a lot of buffering. Phone works ok with broadband WiFi. In fact in the past smarty data has been more reliable than a friend's sky broadband. But no...
I switched from O2 (started the porting process) on the 15th June, (10 working days ago) and as of today still waiting. i can make calls and send texts and it shows up as my number (not the temp number) however i cannot recieve either texts or calls....
Updated to ios17 on iPhone, mostly seems to work fine but… my voicemail icon now shows 3 voicemails, can’t access by clicking on the ‘3’ icon and just have a message as below. Is there a carrier update that can be supplied? I know Live voicemail is n...
I’m travelling abroad for one month and have bought a Vietnam SIM card for my trip (kept my UK number) however I’ve now lost my smarty sim. If I cancel my sim and order a new one will I get cut off from things like WhatsApp? Thanks
Just a note, honestly cannot find a good thing to say about Smarty right now, help is a joke. I am allowed to create an account, I need to be 18, I need to be 18 to create a group, I need a bank to set up my payments, I have a group, I have four pa...
I want to pause but there is notice that says “You currently have no payment methods set up” which is NOT correct. I currently have a payment method set up
Have been in New York and now Fort Lauderdale and my phone cannot make calls. Data works fine.As soon as I try and make a call, it immediately says 'call ended' with a short beep.Am very confused because the data element works without any issue (as I...
Hi cannot connect to xbox series s using tp-link M7350 unlimited data plan, my phone and win 11 laptop works fineCan anyone help?Gary
