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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
  • 22869 Views
  • 486 replies
  • 7 kudos

Resolved! Add ons

I added on £5 of extra data 3 days ago but it's not showing on the dashboard or on the phone?

Number transfer

Sorry i am still waiting for my old number to be transferered. This should have been transferred as of yesterday

No Mobile Internet

Mobile Internet has been down in the Harrogate HG2 area for the best part of three weeks or more, what is going on?

Missed calls SMS

When I was with 3 and o2 I use to receive missed calls SMS with the person name and number but all I get now is a SMS just the number and nothing else, so I'm wondering if I have to do some resetting or something to get the display the missed callers...

WillMill by SMARTY Pioneer
  • 739 Views
  • 1 replies
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USSD / MMI CODES NOT WORKING

Good afternoon all.I have a Samsung S23 Ultra, and i have noticed that lately the codes that you would use for say"getting your imei code"   *#06# has stopped working for meUsually when you dial into your phones keypad it would immediately bring up y...

THOMAS-P by SMARTY Pioneer
  • 7747 Views
  • 8 replies
  • 0 kudos

Sim in NVR

Hi, I have set up a sim in a 4G TP wireless router. It works great on WiFi and hard wired  to my laptop but shows online to my NVR but not showing images. Signal is good. I'm sure it is to do with settings. Anyone able to help. Thanks 

MMS service and user safety.

I think I would like to request smarty addressing the issue where sending images via MMS is concerned is too small.  300Kbs is not enough when other networks allow 3meg upto 10meg per file.  I use the emergency service on my phone for safety and it a...

Voicemail.

As I have a poor or non existent signal where I live , telephone calls are unanswered resulting in a possible voicemail. This of course I cannot respond to because my phone is not operational.I sense a theme in other messages that a poor signal is a ...

StanB by SMARTY Pioneer
  • 1338 Views
  • 2 replies
  • 0 kudos