BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hello,Yesterday I had a message that my plan had renewed and money taken from my account.I have spoken to support who so far has been unable to help.It's now 24 hours later and my phone is still not working, no calls, texts or data. Surely they can j...
I'm at a loss for what to do now.I requested a PAC from my former mobile phone operator on 11th October and ordered a Smarty SIM, creating a new account on the same day, giving my PAC.I selected 23rd October for my port to occur as I'd like to keep m...
We did not chose autorenew during the sim card registration, however Smarty instored our credit card confidential information and charged the next month even the sim cards are not using.
Is Iceland in EU? I can only make a call by buying an add-on but it do ies not appear in Smarty list of countries outside EU?
We did not chose autorenew during the sim card registration, however Smarty instored our credit card confidential information and charged the next month even the sim cards are not using.
my phone keeps getting stuck on 3g when 4g is avaliable, is there a way to make huawei phones only use 4g
Hey guys, I seen that iD Mobile supports 5G Roaming in France. I'd like to know if smarty supports this too as they're both Three based networks and I'm off to France with SMARTY in January. If smarty don't I think I will leave for iD.
i’ve paid for unlimited and never got an email nor did it start working yet. is this normal ?
When i first joined Smarty about 8 months ago I was well pleased with the dowmload speed and performance. Lately though the whole shebbang has been getting slower and slower. The mifi has never moved from it's spot and the PC is fine. I tried a hotsp...
Hi. I've just bought a sim card in a shop and then registered with Smarty and bought a plan. I have scanned the barcode and qr code but it won't let me activate it. It is telling me that a number hasn't been allocated yet and won't let me any further...
Why can’t I text a local radio station competition, I bought a £5 add on thinking this would work, but still it will not send.
I've been on Smarty for a week and I was with three for 14 years.Same handset and did not port my number, I seem to be loosing calls in the middle of conversations and i can see my coverage go to almost no bars.Considering Smarty uses the Three netwo...
Sorry if this is a daft question - the sim my daughter currently has only lets her text and call when she has WiFi but I need her to be able to ring at all times. What plans are best for this that’s cheap?thanks
I am leaving smarty and so sent an SMS with the word PAC to 75075 as per usual. SMARTY replied saying that in order to transfer my details I needed to send the word STAC and my DOB. Not knowing what STAC was I did as instructed. I now am unable to ge...
Hi have just opened new data plan with you and sent new sim, all put in no problem but when on smarty site no avtivate new sim comes up. Would it be easier to renew old plan with that sim ? Terry
I bought a mifi box with unlimited data sim site keeps saying awaiting number I have put sim number in but says awaiting number any ideas please
Smarty has paused my service after taking £15 out of my bank account for topup and signed me out the app i tryed to sign back in but keeps saying paused services contact us BUT i carnt even get through to anyone beginning to think its a rip off compa...
Hello, can I purchase my current plan before the anniversary date?
My number has been ported over got the confirmation, popped the sim in the phone no signal.?
