BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I bought a mifi box with unlimited data sim site keeps saying awaiting number I have put sim number in but says awaiting number any ideas please
Smarty has paused my service after taking £15 out of my bank account for topup and signed me out the app i tryed to sign back in but keeps saying paused services contact us BUT i carnt even get through to anyone beginning to think its a rip off compa...
Hello, can I purchase my current plan before the anniversary date?
My number has been ported over got the confirmation, popped the sim in the phone no signal.?
I bough an Add-on on 18th October about half an hour before I flew to the USA on holiday. I’ve just checked my out of plan data use and it appears to have charged me £1.06 for 10.55 MB data use on 17th October whilst I was still at home in the UK and...
WHAT ADD DID YOU NEED BARABADOS
Hi my free allowance in my SIM can I use that to phone Australia free
Hi SmartyI am ex-Lycamobile user when I had a terrible experience last few weeks . Lycamobile had a cyber attack and a lot of users (including me) lost signal and stuck in lyca network witout any possibility calling or port number. What i receive fro...
Does any one use the paypoint to top up in the smarty app thanks.
My number porting stuck since 5th of October and chat team saying trying to resolve, no luck so far. Already complaint to SMARTY by email, waiting for there response. Already had huge impact of not been able to reach to my old number and causing lots...
Hi, I had a SMARTY account but because i had not used it in a while it has been closed.Can I still request a PAC code and if so how?Thank you in advance
I just received a call from somebody who has been trying to contact me since yesterday and said that they have left voicemail messages. I live in an area with poor coverage and rely on Wi-Fi calling so it is possible that my phone did not ring but th...
Hi all. I recently referred a friend and was hoping to receive my £10 reward. My friend has already received theirs. Despite contacting the help desk and waiting ages I’ve still not received anything. They keep saying that the email link has been sen...
I am corncerned that I am being overcharged eg dialling from Switzerland should be 10 p a min but I seem to be being charged at 100 p. Can I access the detail of my out of plan charges
How can I enter competitions that require payment
Hi i ported my number to smarty now my account is not working dashboard showing Account Closed I cant log into account as verification code is sent to old number Not available as New number is not shown contacted live chat are useless cant answer qu...
I changed to smarty mobile last week and had my old number transferred from another provider to smarty when I text people the phone number that smarty initially provided me with is coming through to the people I am texting and not my number Has anyon...
I've topped up and says the payment went thru but won't let me us the Internet or call / txt
I like to have all my important voicemails backed up to my own computer. As smarty doesn’t have visual voicemail I can’t export it like normal. Does anyone know how they can be downloaded? I found this pdf which talks about getting them forwarded by ...
Hi I have my SIM card and wanting to activate it but when I ordered it it asked me to select a date which is 20th on Friday . But I’m wanting to activate it and move my number over straight away is this possible now ?
