โ30-06-2023 10:43 PM
I'm afraid after only a week I will be leaving Smarty. The bundle value seems fantastic but I can see why it's so cheap. It can't be used due to the dreadful signal availability.
I live in South Cumbria. At home the signal checker says good 4g indoors and outside. I only get 1 bar and very slow speeds. The phone is defaulting to WiFi calling as the signal is so poor.
Went to Kendal yesterday, no signal in the centre of town. Half a mile out I got only h+ which was also unusable. Retail park further out, 1 bar and slow 4g
Today I've been in various places in a 20 mile radius of home. Consistently the signal has been 1 bar or nonexistent.
No it's not my handset. I moved from Vodafone due to price but had no signal issues. It is a rural area but the checker is not telling the truth.
It's so bad I'm going to write off what I paid for a month and go to another provider.
โ01-07-2023 01:49 PM
@Timothy_2126124 Very disappointing for you, I can understand.
You may feel better if you at least raise a complaint before you go about the information being inaccurate as far as your could see.
This does seem to be the case for a small number of people, but then there are loads of others, myself included, who find that we get a signal that meets our needs for most of the time.
โ10-05-2024 09:38 PM
My signal has been awful since Been with Smarty too. I think may have to change its so annoying. No one can hear me !
โ10-05-2024 09:48 PM
Thatโs why itโs important to check signal where you need it most, ask neighbours etc what are the most reliable networks where you live, work, socialise etc.
I get a great service from Smarty, personally, whereas O2 isnโt that great where I live, but I know others in various parts of my home city of Bristol for whom O2 works very well.