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SueBlac_2708625's avatar
SueBlac_2708625
SMARTY Pioneer
16-05-2024

Intermittent Signal and No SMS

I have a dual sim set up and unable to SMS despite phone showing connection to 4G and signal drops when trying to make a voice call.  Both mobile data and primary set to ported number, SMARTY confirmed number transfer has been completed!

Can anyone help? Pulling my hair out 😉

4 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    17-05-2024

    SueBlac_2708625  Is it the same if you remove one sim? (or disable it?)

    • SueBlac_2708625's avatar
      SueBlac_2708625
      SMARTY Pioneer
      17-05-2024

      Your response prompted me to turn off one of my numbers which seems to have worked! Thank you x

      • MSF's avatar
        MSF
        SMARTY Guru
        17-05-2024

        SueBlac_2708625  Woohoo!! Glad you at least have service. I mentioned it because I seem to remember seeing a similar post a while ago.

        I'm not sufficiently expert to advise further on this. Can you set the sims as primary and secondary - or is that done automatically?