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PAC code

DavidCh_2654578
SMARTY Pioneer
SMARTY Pioneer

Trying to get a PAC code from you. But you won't allow the tex message to go through 

4 REPLIES 4

MSF
SMARTY Genius
SMARTY Genius

@DavidCh_2654578 This is the community forum and we are members like you - we are not Smarty employees and cannot access your account.

Did you try requesting a PAC via your account dashboard if you say that the text would not send?

JJP2RidesAgain
SMARTY Motivator
SMARTY Motivator

That’s odd - As @MSF says, on this forum, we are customers just like you, we don’t work for Smarty.

Normally sending ‘PAC ddmmyy’ to 65075 gets you a PAC code within 60 seconds 

ddmmyy is your birthdate 

Decembersangel
SMARTY Spark
SMARTY Spark

Hi @DavidCh_2654578 👋
You can also do the following.....
Go to your "Account settings". You'll find this by logging in and clicking on "Menu" on the top right corner of your dashboard. Click on "Manage plan" and under “Leave SMARTY", follow the steps to request a PAC. You'll receive an email and SMS with your code and it'll also be visible at the top of your dashboard.
I'm not sure but maybe the text won't got through as SMARTY doesn't support 'short codes'?
Either way this ⬆️ will work! Good luck!

@Decembersangel Although you are correct in saying that smarty do not support short code text service, that does not apply to every one of them - PAC and STAC being notable exceptions

https://help.smarty.co.uk/en/articles/952726-how-do-i-leave-smarty