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Switzerland

My phone does not receive local sms in Geneva airport. I have out of plan add on. But am unable to use internet in airport as I did not receive code by SMS.  Otherwise roaming working fine

Short code texts

2024, let’s all make it a New Year’s resolution, Smarty provides the fairly basic provision of access to short code texts or we all leave Smarty, and use our social media accounts to let everyone know why!

Dater cut off

Dose anyone fine that when they are on a phone call sometimes the dater is cut off until you end the call ?

Group discount

It's a bit naughty that promotional tariffs don't get the discount. When I added a family member partly to get two discounts, I saw a list of tariffs and picked the most appropriate - there was nothing saying it wasn't eligible for a group discount, ...

Mobile abroad lanzarote

Which is cheapest way for internet. Last time went abroad you just used your own data was with vodafone. Now i believe can only use 12 gig then have to pay daily which seam expensive for 2 weeks is this correct way.

Refer a Friend

Hi. My Brother, who is with Smarty, reffered me to Smarty. He sent me the referral link but i went into the main website to go with smarty and not the referal link he sent me. Is there a way that my brother can get the £10 referral fee after the fact...

Resolved! Miss three

I do miss one thing from three when l changed over the £1 coffee in neroes.  

Pwfcomp by SMARTY Maverick
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  • 5 replies
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Iphone keeps pulsing between 5 bars and 3G

We are in Gran Canaria with roaming on and my phone Iphone 15 stays at 4G.. My partners phone Iphone 14 keeps pulsing between 5 bars and then 3G.  with roaming on thus no internet access.  Not sure why?  Any help please

Going abroad

Hi, I’m new to SMARTY and I’m going to Paris in may and then Rome in June. I have a iPhone 12 and I pay for 16gb data plan every month. Do I need to do anything to use my phone abroad or can I just go as it is and it will work? Or do I need to buy an...

TommyH by SMARTY Pioneer
  • 575 Views
  • 1 replies
  • 0 kudos

Resolved! Remove payment option

Does any one know how to remove a payment option? My account lists several debit cards I have used for payment in the past, as well as the current one.  I want to remove these from the list (housekeeping) but I can't find how to do it. If I select on...

WiFi calling

My phone signal at home is very poor and I rely on WiFi for access to services. Can I make my phone switch to WiFi operation? Sometimes when I return home, my phone takes ages to swap to WiFi calling. I am using iPhone SE (current model).