BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Why is my sim card called "mum" I don't like it I wanna change it how do I change it do I have to order a new sim card with my number
I tried to send a message last night to 70702 to donate to red nose and it wouldn't go through. Whenever I text to a number it says not sent. Any idea why?
How can I use my PAC code once I have already sent for a sim? I clicked "maybe later" when I was prompted for the PAC information when setting up the account and now I feel this was the wrong thing todo as I can't find any information on how to trans...
I’ve purchased an unlimited sim for voice and I only wanted the data only sim, how can I cancel my order?
Good Evening, I'm heading to France in 2 weeks and have an unlimited data Smarty Sim which I use in a small Huawei Mobile wifi device. How can I make sure I can use my smarty data in France for my 2 childrens I pads . Thanks in advance
I have activated a SIM card for the £20 unlimited offer but it’s saying a SIM card will be sent out, can I use the SIM card I already have
I can make myself a hot spot that you can connect a device with. But can't get internet?
I have purchased £20 for international call add on. How do I now call South Africa- do I need to convert the add on?
I received my sim plan on Friday 15 March can I delay activating sim card till 23 March
I'm in Lanzarote and I need to use internet. I have followed instructions to configure the phone but it is s not working. I have Motorola
Hi all I've just got a 2gb data to try it out ATM I'm impressed with it. Will I be able to change to a better plan right away or will I have to wait until I get closer to the due date Cheers
Having happily used Smartie with my phone for the past six months, I wonder if it is possible to add another Sim to use in my GP mobile Wi-Fi device. I would be delighted if someone could put me straight with this. Thank you in advance for your assi...
can I use this in Europe
Been a customer for 2 years This happened before saying not registerd on net work then fine now all day today tried all phone and off , different phone , etc
Hello, I've just put my smarty sim into my 3 hub to use as broadband but won't connect and the passwords don't seem to be accepted. I've tried resetting the hub but still the same. Any ideas please.
I am in Greece and all calls go direct to voicemail, and texts sent from uk are not being received. Help!
Dear Sir, I have already received the new SimCard and placed into the phone {The Correct Sim Card and not the Bonus SimCard} and this has proved faulty because there is no new phone number showing on the phone. What it is doing this new SimCard is d...
