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Forum Posts

Signal in Torremolinos and how does it work?

Morning everyone, We’re due to go away in October I know not just yet but need something to look forward to lol , where going to Torremolinos in Spain and was wondering if I’ll get signal there? And if data is included or if I need to buy an add on o...

ScottD by SMARTY Pioneer
  • 435 Views
  • 1 replies
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Change name on Voicemail

I am looking to change my recording of my name on the voicemail, however I can’t work out how to do this. I thought it would be calling 123 for voicemail and then choosing 4 for Mailbox settings, but it doesn’t seem to give me the option to change th...

Slow internet

I was with virgin then they merge or switch me to O2 and both these was kind of slow, lots of buffering watching videos. now I’ve tried this smarty out to see what this is like, I no they use three but this is the same to much buffering. at my house ...

Advantage of data only?

I’m an existing Smarty customer with my phone and looking at getting a second sim for using in a mifi device. Data only sims seem more expensive than a normal one with the same amount of data - any ideas why please?

Changing size of SIM

I have bought a new iphone and inserted the smaller SIM which came with the larger SIm I've been using. How do I make it usable?

4Sam by SMARTY Pioneer
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  • 4 replies
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Three isn’t working

for the past 5 months I have been using this sim on a tipi mifi and has been working perfectly. Now for the past two weeks, I am experiencing no service. Spoke to customer service and changed setting etc but when I select three carrier it is saying i...

Resolved! My phone number details

I joined SMARTY last month and ported my number from my previous network provider. All seemed to go well: this number appears on my SMARTY dashboard and calls/messages are coming in, plus this is the number that shows for me when I contact others. Ho...

Resolved! No missed call SMS

HiI'm not receiving any SMS notifications for missed calls. Is there a way to activate these notifications? 

Resolved! No network in Kent

My first day out with smarty on 3 network and I have no signal at all in ashford or Faversham or Challock and charing anyone else having this problem 

Missed Call when phone has no power

Hey thereI received a call that went straight to voicemail as my phone had no power to it. They left no message. Will that call be logged somewhere? If so how do I retrieve it please? 

Resolved! New to smarty

I’ve just started with Smarty and ported my old number. Do Smarty automatically cancel my contract with Vodafone?