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SIM CARD

I bought a Smarty SIM and kept my old number, but my Google messages are using the Smarty supplied number.. Help

Resolved! Activate APN

Hi Community, I have just joined SMARTY and as part of the set-up/activation of my SIM, the instructions suggests that to use your phone in EU, you need to set/activate the APN.Can I set mine up now even though I am not yet planning to travel to the ...

Bluetooth

I have been using an old phone for years and connecting Bluetooth to use data on my main phone smarty network since the blip on Friday with the network I can’t get it back on Bluetooth it won’t pair 

Bluey

I have been using an old phone for years and connecting Bluetooth to use data on my main phone smarty network since the blob on Friday with the network I can’t get it back on Bluetooth it won’t pair 

5gb free upgrade

I was offered and accepted the free upgrade to 5gb a few months ago but I have now been switched off at 4gb. Explanation please. 

New Mast Installation HU7 Postcode in Hull

Hello.I'v been monitoring a brand new mast installation near my home address which has recently come alive. It seems like it could be online however I'm not 100% sure. The cabinet is alive and lights are on the tower at the top. However unfortunately...

Vip3r09 by SMARTY Commentator
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Delete owner

I received a email saying they are deleting my account as the owner ( me ) hasn’t paid for sim .i set up a group and purchased 3x more sims so I was told to delete them and set up another account using 1 of the sims as the new owner but I cannot dele...

Network down oxfordshire

Why is the network down? No mobile, 3g,4g or 5g all day???No response from customer service in 5 hours im hopping from cafe to cafe and cant use GPS!Refund please? 

Sim not working

I have activated and choosen a plan received a confirmation email. Yet still not working with no signal I've tried it in 3 different phones still nothing and it's been 4 days.

Data

Hello, I am unable to access my mobile data despite having plenty, Could you help me with this please? Many thanksMartin 

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Issues with network

Good Afternoon I appear to have an issue with my mobile an Iphone 12 recieving SMARTY. As far as I know, it was working yesterday in locations Leeds LS2 7JU and  Leeds LS10 1BG as well as travelling home to S63 0JA. I have tried to reset the network ...

No Internet today

No Internet services, been on off this morning  Now all offOther days have interrupted service.What's the update

problem with account or network

HI , problem today,    had a text in morning saying payment did'nt go through ,  its on auto renew,   so logged in to account and paid again ,  all ok , now an hour ago , got another message saying payment failed , it  has'nt .  checked account onlin...

Intermittent services?

This is a disaster. No data, no mobile cover, no phone cover - no calls. A total and utter disaster on a weekend in which everything revolved around contact with other people via mobile services.Months of planning upturned by this. I'm afraid no apol...