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Going qbroad

amandac_2104438
SMARTY Pioneer
SMARTY Pioneer

‎25-07-2024 13:29 PM

My daughter is going to Switzerland I have changed the settings on her iPhone is this all I have to do for her to be able to use use it over there without extreme charges ? 

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1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

‎25-07-2024 14:46 PM - edited ‎25-07-2024 14:48 PM

@amandac_2104438  Unfortunately not. Please see the Smarty help page: https://smarty.co.uk/roaming

Switzerland is not an EU country so almost all usage there will need to be paid for; this is achieved by means of an add-on credit on her account.

If you check out the Smarty Price Guide: https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf?_gl=1*avpg4a*_ga*MjAyNDA3MTM5OS4xNzIxNjQxMDU5*.... pages 18-20 deal with Roaming.