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No signal

Well it's now the 23rd of February and have been completely cut off from recieving calls texts and basically using smarty. It completely went off on the 14th Feb after arriving in France on and emergency visit so was cut off at the airport not being ...

Resolved! Mifi device and Smarty SIMs

I have been using a mifi device quite happily with a Smarty DATA only Sim for a while now. It seems that some of the Smarty voice/data/text sims may offer better value for me, even though all I want to use is the data element. Is there any reason why...

Resolved! Re-activate my SMARTY account

My account was closed when I ceased using my SMARTY number during the pandemic (2020).I did not port the number to another network.Can I re-activate my SMARTY account using the original number?

Resolved! Do Mifi devices only use Data Only SIMs?

I’ve been happily tethering from my TPLink mifi device using a Smarty data only SIM for a while now, however I have noticed some other Smarty Voice/Data/Text sims that may offer better value for me if I can use it in my mifi device to access only the...

please contact support

Support just brings up FAQ's to my surprise links on here bounce all over the place, I am trying to reactivate my account with a new sim I have purchased, or failing that I wish to delete this old account and start from new.. how do I do this?  Thank...

Activate

Hi all, I am trying to activate a new sim, it wont let me, just says account has been closed ( my plan expired a year ago) I have new sim.. any ideas? atm it just asks for an address for a new sim to be sent.  Thanks 

Delays when Bringing a number from Vodafone

Is anyone else experiencing delays when bringing a number over from Vodafone ? my transfer date was 4 days ago .  I can call out but cant recieve calls . The new number is not showing on the Smarty app . The new number is showing on my iphone . i hav...

Disable IPv6

Three of my local masts have not been upgraded yet and as a result I can't use IPv6 while on these masts (probably about 99.9% of the time).  I use Three mobile broadband and was having issues with Wifi Calling (it was working on other wifi networks ...

clivejo by SMARTY Pioneer
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New to Smarty

I’ve just started with Smarty and ported my old number from Vodafone. Do Smarty automatically cancel your contract with your old provider?

Help

I am a pensioner so don't use the phone often but I heard landlines will be coming to an end so smarty was the answer but each month I will have a surplus, do I pay for a top up  every month or can I carry this over?

More data used since system is update

Hi,I've a Poco x5 pro 5g and recently it's updated to a new os (hyper os from miui) cept now the data is being used massively, I've a 10gb till used but that's going down fast and advice, pointers?I'm usually on 60gb and get to about 20gb but this ha...

leedorney by SMARTY Teamster
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Not receiving some texts abroad

I am currently not receiving texts from some people known to me and organisations (including frustratingly two stage verification codes) while abroad in Australia.  Texts from others including Smarty's verification code work fine.   I have the releva...

Mjw126 by SMARTY Pioneer
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