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SIM CARD

I bought a Smarty SIM and kept my old number, but my Google messages are using the Smarty supplied number.. Help

Resolved! Activate APN

Hi Community, I have just joined SMARTY and as part of the set-up/activation of my SIM, the instructions suggests that to use your phone in EU, you need to set/activate the APN.Can I set mine up now even though I am not yet planning to travel to the ...

Bluetooth

I have been using an old phone for years and connecting Bluetooth to use data on my main phone smarty network since the blip on Friday with the network I can’t get it back on Bluetooth it won’t pair 

Bluey

I have been using an old phone for years and connecting Bluetooth to use data on my main phone smarty network since the blob on Friday with the network I can’t get it back on Bluetooth it won’t pair 

5gb free upgrade

I was offered and accepted the free upgrade to 5gb a few months ago but I have now been switched off at 4gb. Explanation please. 

New Mast Installation HU7 Postcode in Hull

Hello.I'v been monitoring a brand new mast installation near my home address which has recently come alive. It seems like it could be online however I'm not 100% sure. The cabinet is alive and lights are on the tower at the top. However unfortunately...

Vip3r09 by SMARTY Commentator
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Delete owner

I received a email saying they are deleting my account as the owner ( me ) hasn’t paid for sim .i set up a group and purchased 3x more sims so I was told to delete them and set up another account using 1 of the sims as the new owner but I cannot dele...

Network down oxfordshire

Why is the network down? No mobile, 3g,4g or 5g all day???No response from customer service in 5 hours im hopping from cafe to cafe and cant use GPS!Refund please? 

Sim not working

I have activated and choosen a plan received a confirmation email. Yet still not working with no signal I've tried it in 3 different phones still nothing and it's been 4 days.

Data

Hello, I am unable to access my mobile data despite having plenty, Could you help me with this please? Many thanksMartin 

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Issues with network

Good Afternoon I appear to have an issue with my mobile an Iphone 12 recieving SMARTY. As far as I know, it was working yesterday in locations Leeds LS2 7JU and  Leeds LS10 1BG as well as travelling home to S63 0JA. I have tried to reset the network ...

No Internet today

No Internet services, been on off this morning  Now all offOther days have interrupted service.What's the update