Forum Discussion

Kristia_2874993's avatar
Kristia_2874993
SMARTY Pioneer
06-08-2024

Ridiculously Slow 4G

I just received my SIM for 40GB Unlimited Calls/Texts. I am only using a Motorola G84 but, with my previous Vodafone SIM I was getting average 35mbs.  The best I can get with this Smarty SIM installed is 10MB download and, that even seems fast compared to the performance.

Any advice would be appreciated.

 

Thx

4 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    06-08-2024

    Kristia_2874993 It may well be that the signal is not strong where you are.Did you do a coverage check and network status check before joining Smarty?

    If the speed isn't sufficient for you, you may unfortunately need to go back to Vodafone.

    • Kristia_2874993's avatar
      Kristia_2874993
      SMARTY Pioneer
      06-08-2024

      Thanks for the response.

      Nah, I am IG8, should have decent 5g, nevermind the 4g.  I may just be in a pocket that EE/Smarty misses: (

      • MSF's avatar
        MSF
        SMARTY Guru
        06-08-2024

        Kristia_2874993  Smarty works on 3 network and not EE.