Forum Discussion
Pac code used by mistake
Hello.
I recently thought it would be better to join tesco mobile. Not to save money but have more roaming data.
I unfortunately live in a area that they don't give coverage.
So I have cancelled my tesco mobile plan and renewed my smarty plan.
My question is that it used the pac code to port my number. Got a text from tesco mobile to say the change will happen on the 22nd.
Is there anyway of stopping this? If not what will happen to my phone ? Will I get a new number assigned to this smarty contract ??
Cheers in advance
jarl69 Any port is driven by the network to which you give the PAC code. Hard to see how they can get a port in if you no longer have an account.
That said, you really need to speak to Tesco to cancel it I think. You can also web chat with Smarty support to try and block such a move.
However, if your number is ported out, then as far as I understand your sim won't get another number, it just won't work because the porting will have cancelled it.
3 Replies
Thanks for the response.
so porting will cancel my sim.
My sim still works, as i have just paid for another month, will this month disappear?
Can I ask for a change of number ?
jarl69 Your sim still works because it has not had the number ported out (This doesn't happen at weekends for some reason). Tesco would probably send you message when they had secured your ported number.
After the port out, your sim I believe is dead and so you would start with a new one and therefore automatically with a new number.
You can always request a change of number for a live sim; best to give the network a reason why you need to do that e.g. harassment etc
jarl69 Any port is driven by the network to which you give the PAC code. Hard to see how they can get a port in if you no longer have an account.
That said, you really need to speak to Tesco to cancel it I think. You can also web chat with Smarty support to try and block such a move.
However, if your number is ported out, then as far as I understand your sim won't get another number, it just won't work because the porting will have cancelled it.
