Forum Discussion

WiktorA_4266636's avatar
WiktorA_4266636
SMARTY Maverick
18-09-2026

Unlimited calls and unlimited texts

What does it mean by unlimited calls 26 minutes and unlimited texts 5 texts, sorry I think I am a bit slow with the phone stuff ahaha

10 Replies

  • ZenovA's avatar
    ZenovA
    SMARTY Motivator
    18-09-2026

    WiktorA_4266636​ It means the plan allows you to call for as long as you want, and SMS/MMS as many messages as you need, for free. If a plan is not unlimited, it means you get a limited number of call duration in minutes, and limited number of messages to send. Anything after that, you will get charged for.

    In the dashboard next to the Unlimited calls and Unlimited texts, it shows your usage. Basically how long you called and how many messages you sent this month.

    Not all numbers are included for free and you would need an Out of plan add-on. The details are in these 4 articles:

    • WiktorA_4266636's avatar
      WiktorA_4266636
      SMARTY Maverick
      21-09-2026

      Morning, what do you mean by if a plan is not unlimited? 

      • ZenovA's avatar
        ZenovA
        SMARTY Motivator
        21-09-2026

        WiktorA_4266636​ All SMARTY voice plans have unlimited calls and texts. Data only plans do not have unlimited calls and texts and you need to pay 10p per call minute and SMS texts, and 40p for MMS texts.

        As MSF pointed out, other networks may have limited calls and texts. For example, 100 minutes & 100 texts, which means you can call for 100 total minutes and send 100 SMS messages for free, and anything above that will be blocked, or you will need to pay for. I haven't seen many plans with limited calls and texts these days, but they're still around in some plans on other networks.

  • MSF's avatar
    MSF
    SMARTY Guru
    18-09-2026

    WiktorA_4266636​ I'm guessing that is the number of minutes and number of texts that you have used during your current Smarty plan.

    Just checked my own Account Dashboard and can confirm that it is simply call minutes and texts used during the current plan - no need to worry!