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Plan

.y plan has been paused, could you renesanční it please

Resolved! Plan

Could you renesanční my existing plan please

Conditional call forwarding active

Hi, I'm trying to make an international call, I do have the Out of plan add-on and yet the moment I try to make my call, it disconnects automatically and the following error pops out:Conditional call forwarding activeI have not set the forwarding mys...

I just want to applaud SMARTY for resolving my issue

Due to a technical issue, I wasn't able to renew my plan yesterday. And so I was left unable to make any phone calls or texts.I'd like to thank SMARTY for coming to a swift resolution and dealing with the problem.The customer service representative t...

Cannot send SMS Texts after porting to Smarty

Hiposting this as even though the problem has now resolved itself I don’t know what fixed it. Also, I read this article https://help.smarty.co.uk/en/articles/1170797-problems-with-sending-text-messages# and it did not make complete sense or did not w...

NigelW by SMARTY Maverick
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Porting from old provider

I had a data only Smarty SIM in my router which I changed the plan on a week ago 100GB. Since then I decided to now transfer my mobile from my old provider so I enterdled my pac code into the account that has my data SIM thinking that once the number...

Why is my plan being renewed when auto-renew is DISABLED?

So I've just gone to check on how much data I have left (my plan expires in 12 hours)... and after logging into the SMARTY app, it tells me that my plan is currently being renewed, even though I HAVE NOT done so yet, nor is Auto-Renew on.What kind of...