Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
hi am in nice in france and simply want to know if i should turn my roaming on or off?
I have a redmi note 11 which only has the option of International roaming. It then says I will be charged. Smarty says EU I can continue to use my UK data. I'm in Italy and am without connection when I'm away from WiFi. Can anyone advise please? I ha...
My number has changed although I asked for my old one to be carried over. Not good
Hello Smarty community, I am currently in Cambodia and my main phone decided to kick the bucket. I had a Smarty SIM in it. I've got a backup device with me (both phones purchased in the UK) so popped the SIM in, and I started the process of swapping ...
Hi I recently ported my mobile number over from EE I got to text to today to say that the porting process was complete in the smarty dashboard it shows the correct existing number which I wanted to port over but when I make calls it displays the smar...
hi, when i tryed phoning some mobile number i get you are not authorized to make this call. anyone else had this.
Is it really necessary multiple posts about the same subject?This is being done by a number of people/accounts, and am wondering if it's getting to the point of spamming.A single post is sufficient to get a response from the Smarty community of custo...
Hi I've paid £24 .00 instead of £12.00 how do I get the £12.00 back.
Can people who post on this forum consider the other forum users.Things like multiple posts, less than polite posts (sometimes words containing asterisks etc) etc may put other posters off replying/helping.If you are wanting answers, or are frustrate...
Today, I have received continual notifications that my number has ported to Smarty, when it fact it ported on June 5th.Anyone else experiencing this ?
Having trouble with data can’t use satnav without Wi-Fi sways have in the pass while I’ve been abroad. I’m in Spain now & need to use satnav?
Hi, I’m having trouble with my data? While I’m in Spain, can’t log onto my satnav without Wi-Fi I always could do when I was with Tescos when I’ve been abroad before?
When is colwyn bay in North wales getting 5G as we are currently 4g here thankyou
Cannot log onto internet using mobile network
Hi,I am travelling to India and I cannot access my bank in india as my mobile number given there is the UK number on which the smarty pan is on. What is the issue Co I am not receiving the OTP on my mobile phone while I am here in India
I’m working In Malawi for a year , and tips ? I want to keep my smarty number and will grab a sim when arrive
Hi, has anyone successfully set up Wi-Fi calling on a Nokia XR21?
HiI am new to Smarty and have just purchased a SIM to use in my router. Do I need to put it the router before I logon to Smarty to activate it.ThanksMark
I’m in France and have a data only sim, HUAWEI mobile Wi-Fi unit shows full signal all bars but says not connected to internet.
I have been with out service for second month now gone out changed my phone but having to wait a further 24 hours in the live mail box setting up services on new phone is taking a little longer than thought for team to get back with a activation code...
