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Fried my sim card

I recently ordered a sim for my data router, It was working OK until I upgraded the firmware on my Zyxel NR7101, I had to remove the sim to carry out this operation, the router updated to the latest firmware OK.but once i re-inserted the SIM it would...

Gazzamius by SMARTY Pioneer
  • 337 Views
  • 0 replies
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data add on not working

purchased a data add on today , it works as a wifi hotspot to connect tv ,pc etc but i can not access any think through my phone , ie: internet ,whats app saying no internet connection ? 

recover smarty number

Ive just moved a number across from O2 which was ment to be my 4th plan, but its transferd to my daughters smarty number and shes lost her number etc how can i get that number back need a PAC code i still have the sim card with no signal and struggli...

French Carrier

Once again I am in France (Paris) and my roaming is not picking up the French carrier.  Does anyone know who the French carrier is for Smarty?

What’s App calling abroad problem

My what’s app calling won’t work from Jordan. I’ve topped up additional add ons & changed the mobile data network. Any ideas why it’s not allowing me to call. Messages and video/photos being sent through no problem   

Adult content filter has been turned back on

After I joined SMARTY I had to enable Adult content to be able to browse Internet Archive website.This morning I notice that I can't access that site (browser SSL certificate error).I was told to toggle the Adult content setting, so I switched it off...

What does my network status report really mean?

Not so long ago, got an SMS from SMARTY about 'planned network improvements' at my postcode. Remembering this today, thought I'd check my location's network status, which was reported as:There is, at times, heavy usage in this local area. As a result...

Chalkychap by SMARTY Trendsetter
  • 719 Views
  • 1 replies
  • 0 kudos

Missing discount

When I signed up through a comparison website the quoted price was £16, however when I log into my account the bill is listed as £20 it would be no advantage to move without the discount

Not receiving any Message.

Hi I tried to log in some of my app which requires to register my number. I gave my number but I couldn't get confirmation message.Then I sand message from my other number, but couldn't receive any message. 

Group billing

Who pays for billing of group? Info on this ambiguous at best. Finally got person/AI? on chat to confirm that on joining a group each individual member's original payment method becomes redundant and payment comes from the group owner's chosen paymen...

Temporary sim block

How can I temporarily block my child's sim card, so for bad behaviour they can't use they're phone rather than take the phone away I can just pause it and then turn it back on like you can with the wifi

Renew existing SIM with a new plan

Hi,I have s Smarty SIM which has been inactive for a few months since I paused the plan.I want to reactivate it with the unlimited data 1 month notice plan currently advertised for £20/mo.But I am not offered it with the "renew" option, only a 12 mon...

Netgear nighthawk M1

Hi Just activated my new unlimited sim. put it in my netgear nighthawk M1 mobile router. Unfortunatly it will only show when connected with an ethernet cable. I cannot get a wifi signal from the M1 to show in available networks on any device. I have ...

Darthnog by SMARTY Maverick
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  • 6 replies
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