You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
How can I access my incoming call logs for a specific billing cycle? I need to review my call history for the past month and I'm not sure how to access it. I have checked the 'Usage history' page (/dashboard/usage-history/{date}/voice/0), but it only...
My daughter is on her first trip from home with friends and she has no data at all. Roaming is turned on but she has no data despite this. She has data available on her plan. I looked on the website and it said to go into mobile network and change AP...
We are both with Smarty and checked that we were 4G but the last two days we cannot make a phone call as no dial tone. one phone is Samsung Galaxy J5 SM J530Fthe other is Sony Xperia 10 13113We are based in chepstow.can you help please
How can I get a report of my received calls? I need this for an official matter.Many thanks.
How I’m receiving my PUK code
When I call a landlines, they simply cannot hear anything I say. However, mobile devices have no problems. Smarty says I have perfect connection and no matter where in the UK i call from, i still get this issue. I've had this problem for years now an...
OK since 11th september Ive lost calls going out or in and voice mail Ive got taxes and Internet im on 4g and phone is volte i cant call from house but if i go to Glasgow city centre half a mile away i can make calls thanks for any help
30GB monthly data plan. Not accepting anything in assoicaited productsI am trying to update my card details so that I can pay my sunscription.It is being rejected. The reason given is that the security card is invalid. I am entering the number as sho...
So, I keep getting a messsage, when trying to add an image in a reply to a post, that I am not allowed I had this when I 1st joined the Community (many, many years ago) but was then able to, and now again it's being restricted Why?? Anyone know why ...
It's been a few days now that I can't make any calls and the incoming call don't reach me, I always get the missed call message after, even if I have full signal, Internet is OK but no calls
I have been unable to make or receive calls since yesterday.I can send and receive txt msgs. I can access the internet. I can make and receive Whatsapp calls. Etc.I am in London NW4.
My wi fi calling is not working,any ideas please?
Just joined smarty and already regretting it, trying to keep my old number, I have a pac code but I don’t have account settings on my home page so stuck at the 1st hurdle.
Hi. Had an existing account with smarty for my son. I added second sim and requested to portmy number to second sim and smarty have ported number to original sim in error and deleted second account. Lost good plan and now son has my number and lost ...
I have had a message to say I have used 80% of my data. But I have an unexpired data add-on will this kick in when my current data is exhausted. I am in Portugal?
Hey smarty, I just read about the new light phone 3, and u am wondering will my current smarty sim work with it? (both of them)?
Giffgaff was my first love but it won't be my last, Smarty is the future, Giffgaff is the past. To live without my Giffgaff that's possible to do, in this world of data, my Smarty sees me through.
Is/has anyone had any issues with Smarty claiming they’ve used data when you know you haven’t? I’m a low data user, on the 4Gb plan. Got a message yesterday to say I’d run out of data which was strange, I never run out and I was working from home, ha...
I use a Samsung android phone and I'm using the Find my Phone Google functionality.Why am I seeing three instances of my phone when I look online?Hope you guys can help.A
As in the title, any call I make starts with longish silent delay before I get beep...beep...beep. Don't know if I can receive calls[1]. I can send and receive SMS (at least I just sent one to myself okay).My set up is a sim in a Huawei B311 router....
