BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hello I want a new sim card that actually works..what ever area I'm in the network and signal won't work. My phone breaks up when I'm speaking to someone..Google takes about 5 minutes to load and it wont let me watch you tube or anything else..I want...
Hello I want a new sim card that actually works..what ever area I'm in the network and signal won't work. My phone breaks up when I'm speaking to someone..Google takes about 5 minutes to load and it wont let me watch you tube or anything else..I want...
My plan previously renewed on the 28th each month, I then paused it for a short while. When I reactive it (on say the 10th) is it activated within a day or two with a new monthly renewal day or is the plan inactive until the following 28th.Thanks.
I forgot to enter my new card details into my account so my payment was rejected I have now rectified this and not sure what’s happened ..thank youAngela Lodge
Had to renew my service after changing debit cards. Paid, setup a new renew. Waited the 2 hours. App thinks the sim is working fine. I have no service on my iPhone for past 10 hours. Done all the reset phone, take out sim, change apn settings. Nothin...
Hi, when making and receiving calls I can hear the other person perfectly but they cannot hear me. It is so frustrating! This is only when I make calls mobile number to mobile number, so it is not any fault with my phone. Because if I call people ove...
I cannot work out how to activate a SIM which I have. It's a 'bonus' one which I'd have received some time ago.I enter the last 12 digits of the SIM card on the website. Then I'm asked to login:"Log in to finish activating. Log in to the account you ...
Unable to find the apn settings on my phone. Tried following the info on this site but stop at the first part as I don't have an option to change my apn. Any help. Thanks.
I am the group owner and my children group members. My son has bought himself 10gb of data using his debit card. How has he managed this? Under the group plan information it states "Group members won’t have access to any payment related actions, such...
IV not been able to top for two days now just keep getting an error iv chatted to some on the chat on smarty website but still no luck please help
Pac code after going through the steps and selecting the date fir the switch I get a message on the dashboard telling me the pac has not been accepted. I received the number from Three telling me it is valid fir 40 days
i ve missed my monthly payment due to card balance. Now that i've moved the funds, how do i correct this or do i have to wait for Smarty to retry the payment tomorrow?
I want to buy 60GB data to be activated on my smarty number which is 07511503912. Tried using my smarty account but it has been closed. I don't need a new simcard, just a month's data on 07511503912.Regards,Mr Lwazi Mabhena
Newby here. Have just invested in a 5g hub and using Smarty sim. However I seriously underestimated our data usage and I have purchased the "unlimited" data asd on even though the dates will overlap with my original plan. However when I log in my ...
I ported over a number from my old phone when signing up to smarty. I've received emails saying it was done successfully but I have no signal.I've tried putting the sim into a different phone and it did not work. I've restarted my phone a few times b...
I'm in the Canaries atm, I have a great 5g signal and can make calls over WhatsApp. However I can't make any actual phone calls, I get a message saying "the number you are calling has not been assigned to an account". I can receive calls from those n...
Hello I have an account which contains two nickname accounts .The Parent account belonged to a sim that I lost ages ago, and it has since closed.The two nickname accounts under it are functioning just fine.I have a new payment card, the old one expir...
