BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
my phone has been turned off
I activated my sim around 5pm today it’s currently 9pm and still hasn’t activated yet any ideas no email to say it’s activated yet
I set up an account for a data only sim which is now in use. I had to use an email address different to the ones me and my wife use for our smarty mobile accounts. Unfortunately I have set a slightly wrong email address. Would it be possible to get t...
When i call voicemail number or 123 they are giving engaged tone
I know there have been network problems. My phone was totally unaffected, but wife's was. There was a time in Friday when there she had no signal at all. That has been resolved. She can send and receive texts, and data seems to work. However, she can...
Does anyone else have a problem with Smarty using X as what appears to be the only way that they have communicated about today's outage? I and no one in my contacts uses X. My day turned to **bleep** when I was without service, no apps, no internet, ...
Two outages in as many months. I really want to like you but you’ve made it so difficult. Both outages have happened when I was travelling making my day so much more stressful than it needs to be. This week I couldn’t even text. Such disappointment.
Hello folks, I have question that I can't find the answer to anywhere on the website, nor anyway to ask a human staff member, So i'll ask here.......I have an Honour 9X mobile phone on O2 and also a celular equiped Samsung tablet with a Smarty sim ca...
smarty has turned my phon off, they have not taken my direct debit
Still no network
I’ve got no network
Is network down, got no signal..?
Hi how can o get my last month call log history. All call history
I bought a Smarty SIM and kept my old number, but my Google messages are using the Smarty supplied number.. Help
Hi Community, I have just joined SMARTY and as part of the set-up/activation of my SIM, the instructions suggests that to use your phone in EU, you need to set/activate the APN.Can I set mine up now even though I am not yet planning to travel to the ...
I have been using an old phone for years and connecting Bluetooth to use data on my main phone smarty network since the blip on Friday with the network I can’t get it back on Bluetooth it won’t pair
I have been using an old phone for years and connecting Bluetooth to use data on my main phone smarty network since the blob on Friday with the network I can’t get it back on Bluetooth it won’t pair
can i use my data in New Zealand
I was offered and accepted the free upgrade to 5gb a few months ago but I have now been switched off at 4gb. Explanation please.
