We are aware that a small number of customers may be experiencing issues with our network this morning. Our engineers are working hard to fix this as soon as possible. We are sorry if you've been impacted by this, please check back here for update...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
As the price of everything seems to keep going up, we want to keep our new plans as simple and honest as possible. So, if you want to get more SMARTY for your money, check out the latest plans available to you. You can always keep your current pla...
Hi guys, I've been receiving lots of missed calls from a private number recently, none of which I've been able to answer as they keep calling in the middle of the day when I'm working. Obviously this is frustrating as I don't know who is calling me a...
Hello everyone. I have just joined Smarty. None of my texts are going through. : (I have followed the advice on https://help.smarty.co.uk/en/articles/1170797-problems-with-sending-text-messages but when I dial *#*#4636#*#* I just get a voice saying "...
start new bundle before the end of old bundle how is this done
how do i start a new bundle before mine ends
anyone els avin issues this eve? (on android) cud b portin issue.? Ta
SMARTY does not currently support 5G and Wi-Fi calling on the latest iPhone 14 range. It therefore would be a BIG step-down in terms features for many customer’s that are planning to upgrade their mobile phone or receiving new phones as Christmas pr...
Has anyone used a. smarty data sim in their car modem while abroad? If so did it work ok and did you have to change any settings in the car? Thanks
Why is 5g only available to connect to on some phones with Smarty? I have a Nokia G50 5g and I can't use the 5g. Why can't smarty make 5g available to all brands of phones.
Hi, Trying to get WiFi calling working on my recently purchased Google Pixel 6a. Apparently, Smarty supports it and all the settings are correct on the phone, but it just won't work. Any suggestions? Thanks for any help.
Do I have to pay extra to use my minutes overseas?
Am on smarty and I transferred my old number to my new sim. Can I get a new number from smarty without having to change sims.
Has anyone else had the issue on an android phone, where when you use normal texts it is your normal transferred number, but when you use chat texts it uses your temporary given number ?
I need a new SIM card nano my phone is older than2015 I bought 2021
Please Put this playing on hold and do not renew in two days time.
I want to send a SIM to a friend in Canada and know that it's set up and working before they depart for the UK and Europe. Basically, it needs to just work as soon as they land.Does anyone know if that's ok? Is there any requirement for first use/ac...
Hi, since I joined Smarty last week online purchases are failing for me using my credit card. When I phoned my bank they said "have you recently changed your SIM?" and they told me that they find this a lot when people change mobile provider and th...
