BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Why can’t I send a text to a short number for a competition
Yes so I am worried that my plan will not continue if I pay my bill tomorrow as I have mental health and my worker can't take me bank until tomorrow I have been told that it will continue by customer services I get real bad paranoid and just need it ...
I have had people texting me telling me that my phone goes straight to voicemai. However I don’t get a text notification about a missed call. I get a voicemail notification but it’s hours after they called. Why is my phone going straight to voicemail...
Hi allNew to network use a data only sim in a sim card dongle for Internet at home ts14 areaSpeed is showing 5mb at best hopefully will get better just been turned on activated
My Sim card doesn't work when I try make phone call it showing me can't connect to mobile network
I have had data left for the first 2 months of my new smarty 100gb plan and it tell u that if you have data left at end of payment period you will be receiving money off for the data you have not used but I have not had anything deducted from my bill...
Is there a 60 go package?
Does the SIM card work in Tunisia.
Smarty failed to send to this number... with the last 4 numbers taken off by me for privacy. Is it an American number? I get the following message from smarty:Sorry, but we haven't been able to connect you to this service as it isn't included in your...
I've been having this issue for the past few weeks, my notifications aren't coming through on my phone unless I'm connected to the WiFi even though my mobile data it turn on. All my settings are the same as before this started happening. Is there a f...
does the new sim card come with a new telephone number
Some customers may still be experiencing intermittent issues with our network. Our engineers are working hard to fix it and we apologise sincerely for the inconvenience this is causing.
I’m trying to connect to a wi-fi mobile hub with my Smarty Sim in it, while roaming abroad. When I connect to the wi-fi hub my iPhone comes up with a screen titled “Log in to Captive Wi-fi”. This then shows the Smarty.co.uk login page. Putting in my ...
Hello,My new plan is paused even though I paid for it. I contacted Smarty but the only advice they gave me was to activate my sim from the dashboard. However there is no activation button whatsoever. The only message is as follows:"Your plan is pause...
Hi alli set up a group plan with 3 sim/ numbers. One of the group has left to go to another network and was the group manager. How do I swap the group manager to myself ( I pay the bills)
I have previously set up my phone to be able to use it in Spain. I am currently in Spain and I did not reset my phone before I left the UK as on previous visits I have not needed too. I need to make a phone call to the UK and I keep getting the messa...
New customer yo Smarty. Why have I started getting messsges asking me to remove/replace sim to keep my original number? I did it the other day and now it's asking again??
