08-07-2024 12:12 AM
Hi, I would like my plan to be unpaused. I don’t have a clue why it was paused. Any help would be appreciated.
08-07-2024 10:20 AM
@MonicaAg_941142 Do you mean that it did not auto-renew? If so, you can look on your account dashboard to ensure that the auto-renew box is ticked.
If there is still an issue, contact Smarty Support Team via web chat.