unpause my plan

[MonicaAg_941142]

Hi, I would like my plan to be unpaused. I don’t have a clue why it was paused. Any help would be appreciated.

[MSF]

@MonicaAg_941142  Do you mean that it did not auto-renew? If so, you can look on your account dashboard to ensure that the auto-renew box is ticked.

If there is still an issue, contact Smarty Support Team via web chat.