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Kata_3103
SMARTY Maverick
Joined 2 years ago
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Ongoing poor connection issue
I'm fairly new (less than a year) Smarty user and have been very happy with the service. However, this is now the fourth day with a problem with internet. The connection is unstable, intermittent, it's lost at times while at other times it works. The network status checker keeps returning the same "We're fixing an issue in the area at the moment etc..." message. Is there any way I can find out more about the problem and when it is resolved? Thank you.58Views0likes0CommentsRe: Activation / expiry time of plan
MSF Thank you for your reply. So that would suggest the monthly plan ends at the end of the previous day. Well, I'll soon find out. I'm travelling tomorrow, have cancelled the renewal of my plan due tomorrow, and I was just wondering if I can still use it in the morning as I first activated the plan in the afternoon.2.1KViews0likes1CommentActivation / expiry time of plan
Good morning all If I first activate a new SIM at 12 noon for example, will the plan run to 12 noon the same day of the following month? Or does it expire at midnight the day before? I've had both with previous providers and was just wondering how Smarty works. Thanks in advance and have a lovely day 😎2.1KViews0likes3CommentsExpiry time of plan, start of new plan
Hi, I'm new to Smarty and my first renewal is on Thursday 29th, I have turned off auto-renewal as I'm going on holiday, so I take it my last day of use will be tomorrow, the 28th. What time does the plan run out? Will it be valid until midnight tomorrow? Secondly, when I return and turn on auto-renewal, will the new plan start straight away (and not on the anniversary of the old plan)? Thank you in advance.1.5KViews0likes2Comments