BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I ported over a number from my old phone when signing up to smarty. I've received emails saying it was done successfully but I have no signal.I've tried putting the sim into a different phone and it did not work. I've restarted my phone a few times b...
I'm in the Canaries atm, I have a great 5g signal and can make calls over WhatsApp. However I can't make any actual phone calls, I get a message saying "the number you are calling has not been assigned to an account". I can receive calls from those n...
Hello I have an account which contains two nickname accounts .The Parent account belonged to a sim that I lost ages ago, and it has since closed.The two nickname accounts under it are functioning just fine.I have a new payment card, the old one expir...
I’ve been getting no caller id’s can I find out whose number it is by checking my bill log?
Hi,i am Arpon. Last 20th February i put money in smarty but my sim is not activated yet.what should i do.
got a SIM at the cheapest plan to test mobile coverage at home property. Having now confirmed that, we have 2 SIMs - the 'tester' and the bonus SIM, and now want to set up both on the uSwitch unlimited plan (£15/month) for the initial month, and can ...
Hi, I have my main plan which I have on the app, I also have a data only account linked to my main one. Where does this account show in the app?I can see the two accounts when I am logged in on browser but not in the app.
i ve missed my monthly payment due to card balance. Now that i've moved the funds, how do i correct this or do i have to wait for Smarty to retry the payment tomorrow?
Hi, When I try to send a text tfora TV competition or to a radio station I get 'not delivered' ev very time. Looking at how to sort this involves typing *#*# ... and a lot more. It has not worked. Some help from you guys would be much appreciated
O2 PAC smarty says re-check number, Checked it 10x all ok not working, Any way to get the code to work?
Can I use the data from my phone on my Television? Instead of using home broadband
Hello everyone. I have a Netgear nighthawk mobile router. Tried a Smarty sim in it and get a max of 7 mbps download speed! I’ve just taken delivery of an EE 4gee mobile router via BT and I get 70, yes 70mbps from this EE sim! Really disappointed in t...
Pac entered alongside my number but keep getting the error on the system to check the numbers. The pac is in date from Vodafone, yes I've typed it accurately, it just won't allow me to submit it. Any ideas?
I wish to refer my mother on to a smarty phone, but Smarty will not allow me to proceed.Why am I being prevented? We share the same e-mail address.How can I get around this problem?
I wish to refer my mother on to a Smarty Plan but I am preventing from doing so by Smarty.Why is this happening?We share the same e-mail address.How can around this problem?
@scamsMy stepmother (82 years old) was spoofed on her landline (in the context of a "supposed" fraud on her bank account from her bank), and followed the scammers instructions by switching on on her mobile & (although she has no clear idea of what s...
Hi , My daughter used all of her data this month so I purchased an UK unlimited data pass.This is active but she is saying it is not working and unreliable with sending/receiving whats app messages Has anyone else had similar problems.Many thanks Ch...
I want to change contact number
Morning everyone, We’re due to go away in October I know not just yet but need something to look forward to lol , where going to Torremolinos in Spain and was wondering if I’ll get signal there? And if data is included or if I need to buy an add on o...
