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Forum Posts

Phone not working in Spain

I have previously set up my phone to be able to use it in Spain. I am currently in Spain and I did not reset my phone before I left the UK as on previous visits I have not needed too. I need to make a phone call to the UK and I keep getting the messa...

Removal/replacement of sim

New customer yo Smarty. Why have I started getting messsges asking me to remove/replace sim to keep my original number?  I did it the other day and now it's asking again??

EU data roaming?

How is data roaming with Smarty in Europe?Although Giffgaff promises free roaming it rarely works. I wonder if Smarty is any better?Has anyone got any real experience of Smarty's performance in Europe.Many Thanks in anticipation. David 

Traviling to Spain

I have used my phone in Spain about 4 times and use the settings provided by smarty but it is so un reliable and drops out all the time and cannot be relied on. All other UK networks seem to work fine, it's so frustrating that I am thinking of changi...

Sorry, you can't introduce yourself.

Hi,I sent my refer a friend link to my friend who uses the same laptop to read mail. When they follow the link they get a message vizSorry, you can't introduce yourself. Instead, share your unique link with your friends to get rewarded.What am I doin...

The Verdict?

Hi,i have just signed up for the 60gig for 10 quid a month, seems like a good deal using the 3 Network. No mularkey contract . The signal i am told (via the national database) is good where I live.So, what's this firm like and what's the customer se...

wolfy by SMARTY Pioneer
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EU Data Add On

Hi. I am currently in Spain and my Data Allowance is about to expire. Is the one day Data add on 24hours from when you activate it or is it just until midnight tonight?  Thanks.

Can’t close account

I have a smarty sim and I got a bonus sim with this. After a month I tried to set up my bonus sim to give to my child but then I realised it wouldn’t be added to my family plan so I ordered another sim with my family plan but before this I had set up...

TommyH by SMARTY Pioneer
  • 481 Views
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Signal

This is a wonderful network for the price and I never use all my data but sometimes the signal is a bit weak. Any tweaks or suggestions?

Transfer number from three, now number is "incorrect"

HiCan someone please help, I've ported a number from three to smarty and everything looked ok but now the original number is saying "You have dialled an incorrect number" when I call it. I didn't realise (and nothing anywhere said) that it would stop...

fastrider by SMARTY Pioneer
  • 646 Views
  • 1 replies
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eSIM

Is smarty going eSIM? What features should we expect? 

Quo4ey by SMARTY Pioneer
  • 779 Views
  • 1 replies
  • 0 kudos

New customer

Hi, currently moving from o2. How do I know when I can put my smarty sim into my phone.

Sim card issue

Why is my sim card called "mum" I don't like it I wanna change it how do I change it do I have to order a new sim card with my number