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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
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New User Natalie120458

Hi I'm new to smarty, but in saying this I am already going through some issues with the service provider. Such as it continuously keep saying 'Emergency calls only' it's driving me crazy as the data package has already started and I can't even use i...

Touring Canada and Alaska cruise

Hi all.Myself and Mrs are going to Vancouver, then cruising Alaska for a week, then touring Banff, Jasper, Calgary etc. Three weeks all told. We're both SIM only with smarty, 32gb.I know we need to turn off data roaming when we leave the UK and we wi...

I didn't get my sim card

I did not receive my sim card because I entered my mailing address incorrectly. Please send my sim card to E U Plants, Manor Farm, Longwater, Road, Finchampstead, Wokingham, Berkshire RG40 3TS!

I'm being ignored

It's been 5 working days now since I signed up and Smarty people still couldn't get my sim activated. Tried all the usual basics and now can't get any response from them. What do I do?

S24 Ultra signal quality

Hi all, just started using the s24 ultra with my smarty sim. The signal quality is the worst I have ever experienced. It seems wherever I go the max strength I get is 1 bar on the indicator. Am I the only one or is this a common problem. Please help!...

Smarty to Smarty EU

Good afternoon... Just for clarification I am travelling to Spain and my partner is Travelling to Holland. We are both on Smarty... Will our roaming package work or do we need to buy an add on as we are both in EU countries? Many Thanks

Resolved! SMS

I'm struggling to send sms's to my brother in Europe. Could it be that they're a setting that I need to tweak?Thanks Meyer

Resolved! Pixel 7 no setting for VoLTE

I have a Pixel 7, which according to Three's website should have VoLTE support. However I don't have the setting where it should be (see here). Is there anything that can be done to get this setting?

igbooo by SMARTY Pioneer
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Desperately slow 4g

Joined Smarty from Lebara (i.e. 3 versus Vodafone).  Great value for money (60gb for £10 pm) but hopelessly poor 4g reception means completely unreliable internet (cannot connect to Netflix etc). Download speeds now often below 1Mb ps. 3 4g reception...