BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Silly question... I've purchased an out of plan add on for data and calls for use out side the EU. Do I need to turn data roaming on while out side the EU or leave it turned off to access the add on plan?
I have Purchased the add-on for premium numbers and it still will not let me call 0345 numbers why?
Tp link router Hi, I set up the router yesterday. But still can not get it up to speed. Is it the router or the sim?
I need a replacement sim please
I'm afraid after only a week I will be leaving Smarty. The bundle value seems fantastic but I can see why it's so cheap. It can't be used due to the dreadful signal availability.I live in South Cumbria. At home the signal checker says good 4g indoors...
Hello there i need to get my verification code to use my whatsapp i am abroad my calls and texts are not working is there anyway around it
I’ve been with smarty for 3 months now and I get zero service or 1 bar which is no good to me. Today I have a satellite sign and an sos as my signal has any one any idea what that’s about. I’ve never had such a poor service as I have with smarty.
HI I'm an existing Smarty customer and was wondering if they did a reseller option as can create websites already?ThanksJames
What’s going on with these two word posts ?!If anyone wants their fellow customers help on this forum, we really need more than just a two word post that says “sim issues” or “periodic logout”, and nothing more !I would be surprised if Doris Stokes w...
Hi , I have just joined Smarty from O2 and have had my number ported over.My problem is I can make phone calls and send texts but nobody can phone me.They keep getting a message from O2 saying I can't be contacted. What can I do about this.Thanks
Two Days I've been with Smarty, ready to leave. Apparently you need a Volte compatible device. Maybe the website should reflect this.
I submitted my card details which smarty has taken 3 transactions of £1 each to verify I'm 18 but it still hasn't updated in my account that I'm 18 so what do I do
I have a Huawei B535-232 router, put in my ACTIVATED Smarty data sim and connected fine, was getting 20mb down and 5 up. Turned off router to move to final position and now it will not connect again....Tried various APN settings to no avail.Put my Vo...
Should i take the SMARTY sim out of my dongle and put it directly into my phone as it does not seem to be working
Hi I recently switched from Gifgaff to Smarty. I done a speed test on my phone and I am meant to be getting up to 70mbps on 4g and it was saying my download speed is 1mbps is this normal and allowed I am trying to use my hotspot for my xbox that wa...
Please can anyone help me connect to my lap topi need to know what digits or numbers into the computer and don't know what or where to find them
Hi. I have a Samsung A52 5G in an area with 5 bars of 4G coverage.However, whenever I make outgoing VoLTE calls, most of the time the people in there other end can't understand me because it's garbled. I have to turn off VoLTE to make a call. This is...
