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Top up

I have just got a top-up voucher from shop and you have put me on the wrong plan I wanted the £12 plan with 125 g data unlimited text and unlimited message 

Resolved! Download Speed...Mbs

I have activated a new SIM from Smarty after using EE for 6 years. The reason for the change was the Unlimited Data price. WHAT A MISTAKE THAT WAS. Realising this after only 2 days. My EE Download speed is 75Mbs average.  SMARTY' Download speed is a ...

Hardly any internet connection in Annan DG12 5PN

Hi, currently on holiday, whilst the site has public internet, I need to hotspot from my phone, the coverage indicator for DG12 5PN indicated (and still indicates) good coverage for 4g.But my phone will hardly ever connect to the internet, and when i...

Competition entry

SMARTY can you please let us know if / when you plan on opening up our network so we can enter completions via text?! Considering going elsewhere for the service and looking at previous comments it looks as if others would like this service too.

PAYG Sim activation question

Hi, I am new to pay as you go. I currently have a contract with O2, I am the main account and also have both my daughters contracts connected which I pay, I receive one bill.I have received my payg sim today but don't want to activate it yet as I am ...

Safari Browser

Does anyone else using Safari experience not being able to edit a post?I see the edit feature when I post, but clicking on it has no effect.If I move over to Chrome, the edit feature works.So, I hear you say "Why not use Chrome then?" - I stick to Sa...

MSF by SMARTY Guru
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  • 3 replies
  • 0 kudos

Wi-fi calling suddenly working

I've posted here before about not being able to get wi-fi calling on a Moto G54. Well suddenly I can. Just what I needed to save me from the tedious business of swapping networks. But the Moto G54 is still not on the compatibility list. I'm curious t...

Dducks22 by SMARTY Maverick
  • 919 Views
  • 3 replies
  • 2 kudos

Changing number

Good evening,  I have changed from 3 to SMARTY and have submitted a request for a number change (to bring my old number with me). Can I use my SMARTY sim with the number I do not want on it for the time being until it changes? 

Resolved! Adult off

I’m trying to take the adult off but isn’t working with my card, it’s saying unprocessed May I know why ?

SIM for VOIP

Backstory: I am about to lose my ADSL Broadband.  It's clear that, sooner rather than later, Openreach will 'convert' everyone in the area to fibre.  For several reasons it makes more sense for me to opt for mobile (4G) broadband now; there's a good ...

Resolved! Plan price increase

Will there be price increases on plans? On previous networks I have took a plan out and say, two years later they start adding price increases, inflation etc. Is this something that can happen with Smarty or is the cost of the plan staying the same n...

Data Only SIM Card is an LTE or WCDMA card?

I have just activated my new Data Only SIM card for use in my tp-link “Archer MR400” LTE Router.The LED’s for the Power & Wi-Fi have lit up but not the Internet.Question: Verify that this Data Only SIM Card is an LTE or WCDMA card.So Have I made an e...