Chats & Hacks
Top tips and the place to discuss everything SMARTY
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

Featured_Post_Noticeboard@1x.png
YulianK by • SMARTY Community Manager
  • 12404 Views
  • 477 replies
  • 3 kudos

group numbers wrongly transfered ported

existing customer bringing three existing numbers (my family) to Smarty, one has gone fine however another has ported to me removing my number and porting my daughters number to me. Help please 

Do not disturb

My do not disturb is automatically on and I can't turn it off and also can't make calls and not receiving notifications on some apps. Can you help pls

Lost sim

HelpNo SIM that works,lost ported number.The app says the number has ported over, but the SIM shows no recognised number,so the phone doesn't work.

how to delete a voicemail?

Hi I've been left 2 voicemails, but when I dial 123 all I get to hear is the first one, I don't get an option to delete it and never get to hear the second one? There's no information to say what to press to save the voicemail or delete it., all the ...

Speed check reveals very poor download MBPS

Hi,Ive been doing some speed tests on my Sony Xperia 5 IV, and to be honest its piss poor.Doing a few tests in various places, im getting around 0.2 - 1.6 MBPS download with Upload being 6MBPSStrangely, when I try this sim in my old Oneplus handset, ...

When would now be a great time for Smarty E-sim?

After having the wife’s ex business hand me downs iPhones for as long as I can remember I finally invested in the latest iPhone 15 pro max as have three mobile numbers for Greek UK banking and general use and fed up carrying three phones around.so Gr...

No joy

I've received emails saying that my Sims has been activated and my old number has been transferred but, I cannot make calls. I have 4 bars on phone connection but there is a cross. Any help would be appreciated. Thanks

Orginal SIM phone number showing in settings

Hi, I have an Android Google Pixel 6a. I successfully ported my old number from my previous provider and whatsapp, texts, calls etc are all displaying correctly.But when I go to Settings --> About Phone --> Phone number the original SIM number is sti...

Alexa one call

Hi, I am new to smarty,Does smarty have the ability to link your mobile number to your alexa. Prior to joining smarty I was with Vodafone with onenumber calling services for alexa (when someone calls it rings on both mobile and the alexa) Thanks. 

Smarty network access point settings

Im in the process of setting up a Nokia 2660 flip phone, something basic for my Dad to use.The only networks the phone can find are ee, Vodaphone or o2. The phone cant make or receive calls or texts, Ive tested this with my working smarty SIM and the...

Theft

I paid for add on for my husband 6 days ago for his trip. He now cannot make calls. The credit ran out but Smarty WILL NOT apply the credit I paid for!!!

My account is pausey

I’ve thought that my plan is renewed every month automatically. But didn’t am I going to lose the offer plan 

My account is paused

I’ve thought it will automatically renew it self but didn’t now I cannot access my app. how do I top up it won’t allow me to renew it 

Texting

Hi.Got my new smarty sim and ported number over...now when I send a text it sends it from the number that came with the sim and not my number.Any help pleaee

pjc211 by • SMARTY Pioneer
  • 899 Views
  • 3 replies
  • 0 kudos