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Number Validation

I have to provide a number validation with my name and address as the person who owns the number.  How can I find it poke a phone billRegards 

VOIP

Backstory: I am about to lose my ADSL Broadband.  It's clear that, sooner rather than later, Openreach will 'convert' everyone in the area to fibre.  For several reasons it makes more sense for me to opt for mobile (4G) broadband now; there's a good ...

Fair Usage

Is there some kind of fair usage on the data only sim unlimited?I appear to be using around 5 GB per day with the SIM card in a 4g router.Using it for general browsing and streaming catch up.

Jamie by SMARTY Commentator
  • 662 Views
  • 1 replies
  • 0 kudos

Numbers sometimes not recognised

Is anyone else having this problem.Numbers I tell regularly sometimes they say this number is not recognised. The numbers are saved to my phone. This morning I tell someone and then needed to tell them back and it says number not recognised 

New sim card

I want a new sim card...it doesn't matter what area I'm in it doesn't work...every where I go the phone won't let me speak to people on the phone as it breaks up...I takes 5minutes to load something on Google..it won't let me play anything on you tub...

Adding children's account for existing group

I already have a spare SMARTY SIM, which I want to activate for my son, to then join our existing group. I seem to be going round in circles forever: he can't join the group until I activate the SIM, and I can't activate the SIM because he's under 16...

Altrux76 by SMARTY Rookie
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  • 2 replies
  • 1 kudos

Smarty plans and sim

I have had smarty WiFi for my hone for a while now and I am now wanting to switch my mobile phone from my old provider to smarty. I have initiated the switch and have logged in to my account that I hold for the WiFi but i do not see an option to add ...

Dont know email address to login

Hi all, Im having an issue trying to topup my account, i dont have the email adress anymore that inregisteres under and i also cant remeber it, the only thing i have is my actually number. Is there any way i can top up my accout jusy with my number o...

New sim card

Hello I want a new sim card that actually works..what ever area I'm in the network and signal won't work. My phone breaks up when I'm speaking to someone..Google takes about 5 minutes to load and it wont let me watch you tube or anything else..I want...

New sim card

Hello I want a new sim card that actually works..what ever area I'm in the network and signal won't work. My phone breaks up when I'm speaking to someone..Google takes about 5 minutes to load and it wont let me watch you tube or anything else..I want...

MY CONTRACT

I forgot to enter my new card details into my account so my payment was rejected I have now rectified this and not sure what’s happened ..thank youAngela Lodge 

Sim won’t activate after renewing

Had to renew my service after changing debit cards. Paid, setup a new renew. Waited the 2 hours. App thinks the sim is working fine. I have no service on my iPhone for past 10 hours. Done all the reset phone, take out sim, change apn settings. Nothin...

No sound making or receiving calls

Hi, when making and receiving calls I can hear the other person perfectly but they cannot hear me. It is so frustrating! This is only when I make calls mobile number to mobile number, so it is not any fault with my phone. Because if I call people ove...

Unable to activate SIM - unexpected behaviour

I cannot work out how to activate a SIM which I have. It's a 'bonus' one which I'd have received some time ago.I enter the last 12 digits of the SIM card on the website. Then I'm asked to login:"Log in to finish activating. Log in to the account you ...

why by SMARTY Pioneer
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  • 7 replies
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Group Member Buying Add Ons

I am the group owner and my children group members. My son has bought himself 10gb of data using his debit card. How has he managed this? Under the group plan information it states "Group members won’t have access to any payment related actions, such...

Topping up error

IV not been able to top for two days now just keep getting an error iv chatted to some on the chat on smarty website but still no luck please help