Chats & Hacks
Top tips and the place to discuss everything SMARTY
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

Featured_Post_Noticeboard@1x.png
YulianK by SMARTY Community Manager
  • 40792 Views
  • 495 replies
  • 7 kudos

EE PAYG 4G Mobile WiFi router on Smarty very slow?

I have an EE PAYG 4G Mobile WiFi router, and have recently replaced the SIM with a Smarty SIM instead.For the first day it seemed to be working perfectly fine, but since then has gotten very slow! According to Smarty, the network coverage in my area ...

Lemon1092 by SMARTY Pioneer
  • 2346 Views
  • 5 replies
  • 0 kudos

Potentail scam

I have received  4 falls today from people claiming they have had a missed call.feom me. I haven't called anyone today.  How can I speak to someone at Smarty to discuss this and the possible cause? 

Picture of a passport

Long story short. I mistyped my son's surname coz I'm a pleb and now someone on the chat wants me to send a photo of his passport.Am I being a bit over the top for not wanting to send my sons passport or birth certificate to a guy I don't know in Ind...

Calling eu from UK and vice versa

Hi,ive tried to ring eu from uk and vice versa and wont let me ring and i get a text saying i haven't been given access to this service,even thou ive changed my setting on my iphone and im able to use my data when abroad,any help welcome thankyou

Poor speed

I’m having a problem with speed on my Huawei b535 router using an unlimited phone sim.router shows one bar of 4G and I get slow speed and then router will change to 4 bars of 4G+ signal but the download speed goes down if anything, sometimes struggle...

Resolved! Outrageous incompetence

The first SIMcard I ordered never arrived, the replacement SIMCard was theoretically sent last Thursday via Royal Mail 1st class, but I still haven't received it either.... and YES, Royal Mail delivered today other letters but NOT the SIMCard from Sm...

UserXYZ by SMARTY Commentator
  • 8152 Views
  • 24 replies
  • 0 kudos

New and confused ! Need to keep old number

Hi, I’ve just received my Sim and have activated it however I opted to keep my existing number and the email confirmation has told me I have a new number.I want to keep my old number so once I have put the SMARTY Sim in my phone, how do I go about do...

sim

I'm having trouble with with my sim is this for the internet this sim  

Moved from Three to Smarty signal now ruunish

I recently moved my whole family from Three to Smarty. When I was with Three I had no issues with reception, but now calls regularly cut out, especially when moving around, there was always a couple of areas near where I lived where the signal would ...

PAC Problem

I've really messed up. I wanted to port my son's phone number over to Smarty and thought I'd done so but I've ported him on to my phone number. Please help. I can't find anyone to talk to at Smarty!

DavidMez by SMARTY Pioneer
  • 621 Views
  • 1 replies
  • 0 kudos

New sim

Hello , I'm new to smarty.My sim just arrived yesterday and inserted but not getting network.  I had previously mistakenly activated the sim yesterday, before the arrival of the sim, don't know if that's the cause. Please what do I do?