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receiving calls

BrianFle_441327
SMARTY Pioneer
SMARTY Pioneer

Ported over today, received confirmation its succeful now not receiving calls

4 REPLIES 4

SmartyTrousers
SMARTY Centurion
SMARTY Centurion

Is your phone compatible with Smarty's 4G calling?

MSF
SMARTY Guru
SMARTY Guru

@BrianFle_441327  Did you try turning off and then back on after a minute or two? This sometimes forces phone to correctly register to network.

Also, did you get a message telling you that the process is complete? Does the ported number show in your Account Dashboard?

Yep. Restarted and received notification that the number has ported over. Its showing as the right number in my account. 

I must say though. The signal is appalling compared to 1p mobile

@BrianFle_441327  But all is working as it should, albeit signal level not as you hoped for?

Did you check coverage for your area and also network status?