Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Been fine with Smarty for months then at some point in the last week I've been unable to make or receive calls. Had this before with a porting issue last year which Smarty kindly fixed.Tried sim in another phone and no change.Samsung s10.
Hi,since the network was down yesterday I still can’t make or receive calls on my iPhone.I s anyone else still experiencing this issue in the Manchester area. Smarty- please sort ASAP! Thanks
I have not been able to make or receive calls since yesterday morning. When I’m not in range of WiFi it says I’ve got 5g but the data doesn’t seem to work. Has anyone else had problems?
Why can I not make calls, or use the internet???? This is the second day!
When will my old number come through
Hi, be interested in relevant comments! We have two iPhone SE's running on 3's network via Smarty. We also have Home Broadband running on the 3 mobile network. For some time, prob a good few months, we have random problems with making and receivi...
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So basically I'm new to smarty and I know that there is an outage with 3 atm. But what's going on that its saying they have refunded my order but its still awaiting my number like the sim card is still on its way I'm not sure what to do.
my mobile data network problem my network not work
I have no access to my sim since last night. I understand 3G is being phased out but my phone is compatible with 4G so I don't understand why my Sim is not allowing me to use data or make calls. I have gone to Sim settings but whole section is greyed...
My data usage history shows zero in-plan data usage from last August onwards but my out of plan data has gone down by approx 12GB in 5 months, which equates to my normal data usage. Has anyone seen this before?Support don’t seem to get it even with m...
I seem to have a ‘travel’ sim and a ‘primary’ account and have no idea how or why! help?!
We are aware of an issue with our network and our engineers are working to fix this as quickly as possible. This issue could affect data, calls and text services. We are sorry if you've been impacted by this, please check back here for updates.
Is there any way I can sort my Smarty SIM on my UK mobile so that I can send Texts back to a US mobile number? I am receiving messages but can't reply
I have purchased an international add on but still not connecting to network here in Australia??? Any solutions ??
Travelling around Spain and cannot now get a network as they say we are not secure in the WiFi Connection fed up of trying to get through to Smarty Team fo you suggest I buy a Spanish sim card
Hi every now and then my call will drop iv tried changing phone so I know it's got to do with my SIM Has anyone encountered this issue
I've recently noticed that my reception has been terrible at home, I can't make calls and I don't receive them. I'm now on the Vodafone network not the Three network I used to use, my reception has dropped. I've used smarty for about 3 years. Has the...
We have 2 numbers on our account. When we ported numbers over there was some confusion and our main number did not port over. Smarty managed to get the number back, but then it was not the main number on our account. Can we swap them back so the r...
I have gone through the Parental Controls a couple of times now and given my credit card which as had the £1 taken. I also received an email saying they were turned off. But still I cannot get to a website which appears to be blocked when using the...
